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Panrobercik

Payment applied to wrong invoice

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So I went to edit that payment and it let me assign that check to a different customer's invoice but the first one remained paid. It should be showing due since I took that payment away .. Any ideas ?

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Hello,

try going to ¨View¨ and then click on ¨Customers¨ select all from the list and then click on ¨Customer¨ which should be located at the top left right on top of the ¨Add¨ icon then look for the option that says ¨Recalculate Customers balance¨ if that does not work. I would suggest you create a ticket for NCH Tech support. 

You can do so from here:

https://www.nch.com.au/support/index.html&nbsp 

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