krex Posted August 13, 2018 Share Posted August 13, 2018 When saving a recording as an MP3, a huge chunk of it gets cut off. For example, a 1.5 minute recording saves only 9 seconds and deletes the rest. I can save as a WAV, but even when I do that and then save as an MP3, it cuts off more than half of it. I upgraded to the latest version last week. Would appreciate your help. Link to comment Share on other sites More sharing options...
Gekker Posted August 14, 2018 Share Posted August 14, 2018 Hello, try deleting the WavePad cache. Close WavePad. Go to: C:\Users\<YourUserName>\AppData\Roaming\NCH Software\WavePad\ (if you can't find the AppData folder, set Windows to show hidden files and folders as per https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files) Delete all files within the "WavePad" folder, open WavePad and reload the file. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
vapors Posted August 15, 2018 Share Posted August 15, 2018 krex, when you say 'saving a recording' do you refer to a file which you just created in WavePad using the 'Record" function, or are you referring to an already existing file that you loaded into the program? I only ask because this topic/complaint regarding MP3 behavior in WavePad has come up in the past, and one I like to follow along and experiment with in my own scenarios. I nominally work with .wav files, and use another program to convert file formats, but do regularly export mp3s from wavepad. I haven’t experienced the <loss of data when saving as mp3> syndrome So I’ve never had cause to delete the WavePad cache – but perhaps that’s because I run my Norton utilities regularly. I don’t know. I’m using version 5.1 on a win7 machine….. Link to comment Share on other sites More sharing options...
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