Cheryl Haley Posted August 8, 2018 Share Posted August 8, 2018 When converting jpg and png files within the tool to svg to use with Cricuts Design Studio: after converting the file and trying to upload to cricut, i receive a message that says unsupported file image. I have no effects turned on - everything in Pixillion is set to default settings. Thanks Link to comment Share on other sites More sharing options...
Fred28 Posted August 9, 2018 Share Posted August 9, 2018 Hello, Could you try opening the converted file using your browser? If it opens and you have no trouble seeing it, then the problem is with Cricuts Design Studio, from the message you are getting it seems it does not support the format. Make sure the format you are using is compatible with Cricuts Design Studio as well as the encoder settings you are using in Pixillion. If the image file opens up on your browser with no issues then I would suggest you contact Cricuts Design Studio support to see if they have more information on why the program is not accepting the file if it is compatible. Link to comment Share on other sites More sharing options...
sgp Posted December 26, 2018 Share Posted December 26, 2018 I am having this same problem anyone know the answer Link to comment Share on other sites More sharing options...
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