Gtheod Posted June 14, 2018 Share Posted June 14, 2018 Hi all im using ivm for outbound call with way2call serial modem the problem i m facing is that in many outbound calls it disconnects before start dialing, and mark them as answered, what setting do i have to change to avoid this kind of failures. is there anyone with same modem to share his setting thank u in advance george Link to comment Share on other sites More sharing options...
Telephony Posted June 14, 2018 Share Posted June 14, 2018 Hi, Have you ever been able to dial out using IVM? if not, there is clearly a modem or driver issue. Please review. Regards, Link to comment Share on other sites More sharing options...
Gtheod Posted June 15, 2018 Author Share Posted June 15, 2018 Thank u for ypu reply my problem is when i import a list for exmaple with 100 telephone numbers Some numbers it doesnt even call them 25-30, in log file says "making outbound call..." "outbound call ...not answered", "call disconects" within a sec i have noticed in that case modem it doesnt even start dialing and disconnects I can hear it open the telephone line, i can hear the tone and before start dialing it disconnects!!! The "solution i found" was to checked from panel the selection to call again 2 times after 30min, and i manage to have less number uncalled i cant understand modem behavior!!! i think it has to do something with my settings Link to comment Share on other sites More sharing options...
Gtheod Posted June 15, 2018 Author Share Posted June 15, 2018 thank u for the suggestion i open a support ticket!! Link to comment Share on other sites More sharing options...
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