ManN Posted March 16, 2018 Share Posted March 16, 2018 I purchased MixPad about 30 days ago. I use Behringer UMC404HD as my interface. I'm using Windows 10. I can load an MP3 file to any of the track and play fine (I picked track #5). I can configure 4 mics on 4 tracks (track 1-4). I click "Record" (Red button) on each individual track and I can see and hear my voice being recorded (track 1-4 work fine). I enable "record" on all tracks (1-4) , track #5 is the MP3 file which I tested in the beginning and it worked fine. Now, when I click on the main "Record" at the bottom (the player), the mic tracks (1-4) started to record how ever I cannot hear any music coming out of track #5. Once I clicked on the "Stop" (the player) the entire MixPad locked-up. I closed the MixPad and re-started the MixPad, the same problem repeats, meaning the MP3 file will play independently until I clicked on the "Record" at the bottom (the player). I contacted support desk (I purchased 30 days support option) via email only (they will not give out phone number), this was a joke! they acted like I'm .... can't say it! I'm sure that there is an easy answer some where but I can't find it right now. PLEASE ADVISE! Thank you, Man N Link to comment Share on other sites More sharing options...
bgharvey Posted March 17, 2018 Share Posted March 17, 2018 I tried for days using a UMC202HD, so maybe Mixpad has an issue with Behringer. Even if you do get it working your next issue will probably be latency. I did get my UMC202HD to work, but then tackling the latency made me just give up. They make it sound so easy but nothing I tried solved my latency issue. I had to move on to a different software. Link to comment Share on other sites More sharing options...
ManN Posted March 17, 2018 Author Share Posted March 17, 2018 Hey thanks for the reply. So what software did you use and did it work? Link to comment Share on other sites More sharing options...
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