Won't record continuously

[Bottom-Liner]

My apologies if this problem has already been raised. At age 74 years and new to a lot of amazing software I'm very ready to seek immediate help.

I have installed SoundTap v 4.00 Licensed software on a machine running Windows 7 Professional 64-bit SP1. Full specifications (from Piriform 'speccy') at http://www.randomvoting.com/exhibits/ERIC-PC_speccy.txt

The Sound input device option is set at Stereo Mix (Realtek High Definition).

'Also record from microphone' was un-checked.

It's the Labor Day holiday weekend in Western Australia and I was trying to record a YouTube version of 'The Internationale' (Video URL at https://youtu.be/xJB3aRd-q74 ) for the benefit of an aging relative who is unable to reach the computer desk. The video is of 4:29 duration.

But I couldn't get a continuous recording. What I kept getting was a series (see a typical list below) of .wav files that appeared to have no discernible pattern.

 05/03/2018  04:00 PM        11,687,530 2018-03-05 155903.wav
05/03/2018  04:00 PM           467,474 2018-03-05 160019.wav
05/03/2018  04:00 PM         1,329,746 2018-03-05 160024.wav
05/03/2018  04:01 PM         4,847,390 2018-03-05 160034.wav
05/03/2018  04:02 PM         9,946,358 2018-03-05 160104.wav
05/03/2018  04:02 PM         1,354,158 2018-03-05 160203.wav
05/03/2018  04:02 PM         1,291,590 2018-03-05 160212.wav
05/03/2018  04:02 PM           414,834 2018-03-05 160224.wav
05/03/2018  04:02 PM           527,698 2018-03-05 160230.wav
05/03/2018  04:02 PM           157,246 2018-03-05 160234.wav
05/03/2018  04:02 PM           176,790 2018-03-05 160236.wav
05/03/2018  04:03 PM        10,463,654 2018-03-05 160239.wav

Is there a way I can get the entire 4:29 minutes into one continuous recording?

Or do I need RecordPad to do the job?

Eric, in Thornlie, Western Australia.

 

[vapors]

Did you have the box checked for "Ignore breaks in audio streams" ( found in the Options menu)

My first guess would be that the program is starting a new file at every break in the audio stream / silence....

[Bottom-Liner]

Thank you, vapors, for the response.

I appear to have an inferior installation (v 4.00) of SoundTap. Its Options contains no provision to "Ignore breaks in audio streams". General is the only thing available.

See screen snip at http://www.randomvoting.com/exhibits/SoundTap-Options.jpg or image below:

Eric

Edited March 6, 2018 by Bottom-Liner
Decided to include an image.

[vapors]

Yes 'General' is the the window that pops up under 'Options"

On my windows 7 version, 2.11,  the widow you show has the check box I mentioned, under the "devices' part.

NCH help us here!

[Bottom-Liner]

Mayday! Mayday! Mayday!

31.9505° S, 115.8605° E

NCH do you read? Flak is thicker than the fragmented .wav files of v 4.00 and v 4.01

Hallo vapors;

I replaced v 4.00 with v 4.01 but still no option to "Ignore breaks in audio streams", under Devices or anywhere else.

I've submitted a ticket to Technical Support requesting Search and Rescue. Let's hope the weather is benign in the Indian Ocean.

Eric - anxiously watching the altimeter!

 

[Bottom-Liner]

The following from NCH Software Support ...

Quote

"I'm sorry but indeed, there is no "Ignore breaks in audio streams" under "Options".
If you have any ideas that you would like to be implemented into future releases, please, be acknowledged that you can deliver them directly to our developers using the following service: http://www.nch.com.au/suggestions/
Kindly let us know if there is anything else that we can assist you with."

Suggestions? That they cease selling lemon software, 'cos it won't fit in my computer!

Eric

 

[Eszter Iván]

Same thing happening here, and not only that, once it detects a break in the stream it stops recording entirely, or picks up only 1-2 second chunks. I wanted to record a conversation with a good friend, and out of the 2,5 hours I only got 1... what if it was important??! :/

Strangely Soundtap had never done that before I purchased it, I have no idea why it is a problem now, but it's a great one. I'd say it's quite unacceptable from a software sold for money!

[Bottom-Liner]

"Strangely Soundtap had never done that before I purchased it, ..." - @Eszter Iván

Perhaps a refund of the purchase price would restore the vanished facility ?

 

[WILLIAM CONSIGLIO]

I am unable to record a continuous number of audios. Each starts over again. My older version of SoundTap (before my computer crashed) was able to do so. Now I have version 5.05.

Please Help. 

Bill

[notimewarp]

Almost a year later and this is still the same situation... Granted, I haven't used SoundTap for a while because WavePad was recording streaming audio up until the latest update but, now it refers you to SoundTap... Unless they've corrected the issue of the missing 'ignore breaks in recording' box since the last post on this thread...

[ulrichburke]

On 8/19/2018 at 4:11 PM, Bottom-Liner said:

"Strangely Soundtap had never done that before I purchased it, ..." - @Eszter Iván

Perhaps a refund of the purchase price would restore the vanished facility ?

 

Hi!

There's a workaround. Drag-drop all the mini-files into another program, cut off all the little flat ends to pull all the bits together then export audio as (that's what the command's called in the FILE list) MP3.

Hope this helps!

Chris.

[notimewarp]

Ridiculous... Still no fix or acknowledgement from NCH... I won't renew/upgrade this program again... If it's gonna stop recording when there's a simple 2 second gap in the stream, it's completely useless...

[frank b]

Dec. 3rd, 2019, and the problem still exists.  I registered the software yesterday, and it is completely not usable.  There is 30 bucks down the toilet.