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format ogg mono

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Hello !

In the context of my work, i must find a free software (i'm a new little business...). I want my customers use a different program for a quick transmission with a platform. So, files are exported in ogg format., for smaller file.

When i listen to a file with a ogg format, I'm not in stereo... 

But, it's ok with vlc. 

where i made a mistake please ?

Thanks for your advice !

Best regards

Ingrid

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