sent emails

[Streetprintz]

We use Outlook for our emails - how can we identify if the email has actually been sent.  We used to get them in the sent items box in Outlook but that no longer happens

[Jsalgado]

Can you please verify you have the correct settings in your email section? If you are using Outlook, try with this settings: 

1. Go to "Options", "Other", "Email Settings"

2. Click on Both "Use MAPI to send email with email software..." and "Use SMTP to send email directly..."

3. Enter the SMTP mail host as follows "smtp.live.com"

4. Enter outlook "user name" and "password"

5. Leave the option called "Use Secure Connection SSL/TLS..." and "Send directly to Other Side..." empty

6. Enter your default reply email (it can be the same outlook email)

7. Finally check the first option "Use MAPI to send email with email software...", notice is going to be grey out and try again. 

***If the issue persist open a support ticket at http://www.nch.com.au/support/index.html

 

 

 

[Streetprintz]

Thanks.  I had smtp.telstra.com - i did everything else and changed it to .live. and I got an error "encryption required for requested email server. Please check your Email settings"

 

Also on step 7 I tried the 1st box both checked and unchecked and still got that error.