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CarlosLopes

Soundtap does not record with Windows 8 and 10

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Hello!

 

I bought the SoundTap Streaming Audio Recorder  and did the correct registration but it does not work on my computers.

I use two differents computers, one with Windows 10 and another one with Windows 8.

 

On another laptop with Windws 7 and XP it's okay.

 

Thanks

 

Carlos Lopes

 

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I had the exact same issue on Windows 10.  Same screen shot.  If you helped him with his ticket can you post the answer for everyone else?  Otherwise this fine product will go out of existence as everyone migrates beyond XP, 7 etc.

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Hello,

The issue you are reporting here could be a driver mismatch that is causing this issues, what you may want to try is to reinstall the audio driver on your computer, To do that you may want to contact the computers manufacturer and check for the latest audio driver for her computer model.  Also, test if the issue happens when you try to record the stream from the same source? 

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I have the same problem. I am able to record from YouTube, but I cannot record from the linein, which is all I want to do. Can anyone help me? I need to fix this quickly.

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