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iv tried many times to turn my video to an MP4 format but it keeps on failing. what resolution and maximum frame rate do i need to make it MP4.

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We apologize but the resolution and frame rate would depend on the results you want to get and the quality of the original files you are working with. When you try to save the mp4 videos if you are getting an error message it would be better for you to report it to NCH Software support team through this link http://nch.com.au/support/supportcontact.html

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