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vapors

warning to free users

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Beware that if you are using a trial version, it is for 'evaluation use only' !

 

I have been an NCH user for many years. I have purchased most of the audio software, and when I upgraded from xp to win7 I purchased all my NCH software again.

 

I am a 'taper' - I record shows for bands I know. My main method of operation these days is to mix and edit with Audacity and export the file as .wav.

I then open the file in WavePad - I am very familiar with it and enjoy using it - where I will amplify as necessary, edit between songs, split into tracks, do fades, etc.

I then name and save each track. Works great for me!

 

I recently bought a new powerful laptop with windows 10, and was doing my mixing on it and then transferring via flash drive to my win7 machine to use WavePad to finalize my project as described above.

This of course is a silly work flow, so I decided to try the new version of WavePad on my laptop and see if I liked it.

 

After a couple of hours working on a 2 hour set, I was satisfied with my edits, and began the saving all files tasks. Half-way through I get the 'trial demo version for evaluation use only' which of course wants me to purchase the software. And I am stuck not being able to save any more of my work - and that really stinks..... I will load a copy of my paid version onto the laptop - but much of the work I did today was wasted.

 

So, sorry for the drawn out crying session.

 

Here is what the WavePad page states:

Get it Free. A free version of WavePad audio editing software is available for non-commercial use only. The free version does not expire and includes most of the features of the normal version. If you are using it at home, you can download the free version here. You can always upgrade to the master's edition at a later time, which has additional effects and features for the serious sound engineer.

 

Which does not lead one to believe it will stop working and require a purchase.............................................

 

 

edit to add: well, my version (5.1) of WavePad of course won't work with windows 10.

Although I couldn't save half the files in the case above, it Did allow me to save the project... so $$$$

and I am now on my way. sorry again, just thought it was worth mentioning that the trial version wouldn't let me finish my work - I guess I should have known...

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Hi vapors,

Ok, so I think what has happened is you have installed the *trial* version of WavePad. This is different to the *free* version. The free version will always work and never expire although there are some features missing and you have to click a button at the beginning stating that you acknowledge that this version is for non-commercial use only. It should certainly never prevent you from saving your work.

 

The trial or demo version will restrict you from saving after you have saved a number of files (I think it's about 10). Once this happens you still have the chance to save your work as a WavePad project, but you won't be able to export the audio to a specific format like mp3 or wav.

 

Sorry for the confusion and I will have some discussions with people to see how we can make the fact that you are using the demo vs free versions a little bit clearer in future releases.

Regards,

Ben

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Thank you for your response Ben. I posted in a fit of dismay, and considered deleting it, but then thought that perhaps someone might be interested in how others utilize the program.

I knew I would be purchasing the current edition to use on my windows 10 machine, and have now done so. I completed the above mentioned project (and many more since) without a hitch.

 

I do have some other issues now that I will inquire about in a new thread, once I determine that they are not solely related to my new laptop or windows 10 itself...

 

Well, here is one that I wonder if anyone else has noticed:

On my win10 laptop (Alienware 17 R3) with the current edition v6.33 the bar at the bottom of the screen (which contains the transport features, the timing displays, and zoom) is extremely small and almost impossible to read.

I can only work now due to my familiarity with the program and knowing where the button I need is located. Is this perhaps something you are aware of?

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I am also having issues with the layout/ small toolbar size on v6.33 (free basic). Past few years using v5.55 then upgraded recently. Any help adjusting screen layout/ size would be much appreciated. Thanks!

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^ Glad to hear (wait that doesn't sound right) it's not just me/my system. I've been thinking that it had something to do with upgrading to windows 10, or something to do with the display of my new computer.

But maybe, or hopefully, it is a WavePad compatability issue that will be addressed. I haven't pursued this any further yet, as I stated I've learned to work with the miniature lower toolbar.

but I can't read the times on the 'start, end,selection length, file length...

 

I will start a new topic outside of this thread.

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Huh?  My purchased Master's Wavepad will also only allow saving a project and not the *.wav files created from Wavepad editing.  Apparently my Wavepad ap is behaving as the "free" version i started out with?  Any recommendation?

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Hi Ben,

via Google I found this thread. I do not know if you are still active in the forum. If not I hope that some other member of the NCH staff will read my posting.
 

On 20.1.2016 at 11:57 PM, nchBen said:

Sorry for the confusion and I will have some discussions with people to see how we can make the fact that you are using the demo vs free versions a little bit clearer in future releases.


In the meantime more than 2 years (!) have passed and absolutely nothing has changed! I downloaded yesterday WavePad from your website and had exactly the same experience as vapors in January 2016:

On 17.1.2016 at 4:04 PM, vapors said:

Beware that if you are using a trial version, it is for 'evaluation use only' !

[...] Half-way through I get the 'trial demo version for evaluation use only' which of course wants me to purchase the software. And I am stuck not being able to save any more of my work


In my case I got the message that I could not save a file (MP3) as this action is only possible with the Master's Edition. (Fortunately I did not loose any work because I had installed WavePad only in order to test it, but the problem is identic.)

There is such a lot of terrible confusion about WavePad. I will mention the most important issues I discovered:

1. There is no clear distinction between "demo version" and "free version". The expression "demo version" (or" trial version") does not even exist on your site.

2. On your page about WavePad* there is at least four times a download link: a) "Download Now" (in the red field),  b ) "Download in seconds ..." (beside the Windows symbol), c) "download the free music editing software here" (within the text), d) in the column on the right side ("Sound Editor - Download now").

*) this one: http://www.nch.com.au/wavepad/index.html / respectively the German version of the site I had used: http://www.nch.com.au/wavepad/de/index.html

That's already an overkill of links. But things get even more confusing: As I found out after a lot of experiments, all the links lead to the download of a file with the same name ("wpsetup.exe") but behind this name almost in every link is hidden the demo version - and only in one link (I don't remember which one) the "wpsetup.exe" installs the free version (as a user expects when reading your site).

Even after installing you will not detect easily which version (demo or free) you have on your machine now. Finally I realized that you can see (?) the difference in the bar where the demo version has a button "Purchase" and the free version a button "Upgrade".

3. There is no information at which point (days, weeks, savings transactions ...) the full usability of the non-paid versions is ending.

My experience was:

- The one version (obviously the demo) suddenly did not allow me any longer to save an edited file as MP3 (see above).
- The other version (obviously the free one) suddenly did not allow me any longer to make a certain cleanup procedure (see below).

4. The next problem:

Both non-paid versions (either free or demo) want to push the user to buy the Master's Edition. But what's with the (cheaper) Standard Edition?

On your page for ordering/buying ** you mention that the Standard Edition has "All Master's Edition features without VST plugins support nor SFX Library".
**) https://secure.nch.com.au/cgi-bin/register.exe?software=wavepad

In case that this is the correct information about the difference, something is wrong with your free/demo software:

As mentioned above, with one of it suddenly I got the message that I cannot (longer) perform a certain cleanup procedure (I think it was "Auto Click/Pop Removal") in my file as this feature is available only in the Master's (!) Edition.

So it is not available in the Standard Edition? How would this be in harmony with the information on your buying page that only VST plugin support and SFX Library are missing in the Standard Edition (whereas all other features of the Master's Edition are available in the Standard Edition too)?

As potential buyer of a software I would like to know exactly what a software - and a certain edition of a software - offers me (concerning its features). For this purpose usually every software company presents on its website a comparison table showing in a clear way which feature (and other properties) can be found in which edition of a certain software.

Why is the company NCH not willing (or not able) to present such a comparison table (or at least another clear description of the differences) which concern obviously at least three editions/versions:

- the free version / - the Standard Edition / - the Master's Edition (with which apparently is connected the demo version)?

5. If the above assumptions are correct: Why is there no demo version for the Standard Edition too? Personally I would be possibly interested to buy the Standard Edition and surely not the Master's Edition. But it seems that there is no possibility to test specifically the Standard Edition.

I will stop here as it is very cumbersome to describe all these confusing issues I had during the last hours. 

I think it's time that finally you start to respect your potential customers by giving them correct, trustworthy and clear information about your products - both on your website and in the installation files you offer for download.

 

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