marctine Posted May 9, 2014 Share Posted May 9, 2014 Hello, I have a problem. When i first started to use Debut software, i was able to record audio and video. After a few succesfull recordings, it started to record only the sound, with a black image, one out of two atempt. Now, i can't record image, only sound. My system is a HP Pavillon g7, intel corei5, with windows 7 and i am using Firefox as my web browser. Please can anybody help me Thanks Link to comment Share on other sites More sharing options...
Tucker_Bell_N_C_H Posted May 9, 2014 Share Posted May 9, 2014 Hello, You may need to shut down any extra programs running in the background that could be taking away resources for the video. Are you currently using the on-board video on your PC or do you have a separate video card? -NCH Software Link to comment Share on other sites More sharing options...
tomwall Posted January 14, 2016 Share Posted January 14, 2016 Two other things to try. Update your video card driver, and disable hardware rendering (use software rendering). Do not update your video driver with the windows screen. Go to the website for your video card to check your version and update the driver if necessary. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now