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Hi;

 

Im currently making my own call centre customer records manager.

 

Im looking for an API that will work with Express Talk or any other VoIP Softphone that integrates with the browser.

 

Requirements....

 

String with CLI data sent from Dialler to browser.

String with Softphone status (On call, Break, Lunch, etc)

String with timing or UNIX Time stamp of when each interval changes

 

Log in data transfered as a command to dialler based on log in and log out buttons clicked on browser

leaving the express talk or other dialler to run silently in the background

 

If NCH can produce this once the call centre system is completed it would be marketed as being compatible with NCH Express Talk

 

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