Jump to content
Sign in to follow this  
lusciouslawns

Proxy Server and Express Invoice

Recommended Posts

Hi there,

 

I am trial testing Express Invoice for the business I help manage.

 

I have come across a critical issue, we use a CCProxy Server for all our internet activities combined with ESET Endpoint Security on clients and the server obviously for security reasons and network control, the server also acts a File Share, DHCP Server, DNS Server and Intranet Web Server.

 

Where the problem comes in is that whenever myself or another user attempts to send invoices and quotes from Express Invoice - the items are unable to send, being the IT and Accounts Manager I've investigated as far as possible and have found that Express Invoice seems to be unable to access the internet through a proxy server and in our network there is no other possibility, we cannot risk or set aside security for accounts management.

 

If however it is possible to bypass this issue without having to reconstruct the entire topology of our network and it's security would someone be capable of explaining how as we are very happy with using the Express Invoice platform.

 

Thank you.

Darren Hayward

Luscious Lawns

Share this post


Link to post
Share on other sites

Hi Darren,

 

It mite sound mad what I am going to say. Did you allow express invoice access though the firewall. I had a problem where it would not send e-mails out on till I added a rule for the program itself in the firewall.

 

Is your server a windows server if so is express invoice loaded and running from it.

Share this post


Link to post
Share on other sites

Hi Tony,

 

I've resolved the issue, the problem was emphasised on an idiotic scale and I do apologise... I see that the CCProxy server's authentication certificates have expired which meant that the server and client's didn't trust the connection and therefore didn't complete it. After creating a new set of certificates it appears that all is perfectly operational.

 

Thank you for your assistance though.

Share this post


Link to post
Share on other sites

Hi Darren,

 

No need to apologise. I was just think of things that has caught me out in the pass. Its always the small or simple things that we over look that cause the trouble in the first place and it only after we ask for help we find them

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...