megseleven Posted October 10, 2013 Share Posted October 10, 2013 Hi I have been using Express Invoice v 3.90 for a week or so. A couple of times I have gone into my invoice list to add a payment and I get the following message "Customer not found. Please create the customer entry before proceeding with payments." I don't understand why I am getting this message as I have created the invoice, recorded and emailed it to the customer, and it is there with all the others in my invoice list. If I try to go into it another way, by going directly to "Apply payment" from the main screen, rather than through my invoice list, I can find the customer but the outstanding amount is showing as zero and the invoice details are not there, just the customer name. What am I doing wrong please? Most of the invoices seem to be fine, just the odd one or two. Thank you! Link to comment Share on other sites More sharing options...
richards Posted November 29, 2013 Share Posted November 29, 2013 Me too. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now