xso 0 Report post Posted December 28, 2011 Together with the product I bought a gold support service. Where and how should a support issues being started ? - Replying on emails does not work as the reply-address is donotreply@nchsoftware.com - the website does not mention any email-address - there are not webforms to start a new incident regards, Rinse Quote Share this post Link to post Share on other sites
xso 0 Report post Posted December 29, 2011 Never mind, I already found the page myself... "None of the above answers my question. Contact Technical Support..." It is the most bottom item on the page: http://www.nch.com.au/pbx/support.html regards, Rinse Quote Share this post Link to post Share on other sites