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How to start a payed support ticket ?


xso

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Together with the product I bought a gold support service.

 

Where and how should a support issues being started ?

- Replying on emails does not work as the reply-address is donotreply@nchsoftware.com

- the website does not mention any email-address

- there are not webforms to start a new incident

 

regards,

 

Rinse

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