Jump to content
haruka173

Just bought but it's not working!

Recommended Posts

Good afternoon!

 

I'm on a Macbook with Mac OS X 10.6.8 Snow Leopard and I just purchased the Express Burn Plus Video Edition software a few minutes ago, but I can't get it to work on my built-in DVD player/burner. My purchase details finish in XXXXXXXX8641, while here are my burner details:

 

HL-DT-ST DVDRW GSA-S10N:

 

Firmware Revision: BP10

Interconnect: ATAPI

Burn Support: Yes (Apple Shipping Drive)

Cache: 2048 KB

Reads DVD: Yes

CD-Write: -R, -RW

DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW

Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

Media:

Type: DVD-R

ID: RITEKF1

Blank: No

Erasable: No

Overwritable: No

Appendable: No

 

Hoping for your soonest possible reply before I activate my purchase, thank you!

 

Sincerely,

MJCB

Philippines

Share this post


Link to post
Share on other sites

Good afternoon!

 

I'm on a Macbook with Mac OS X 10.6.8 Snow Leopard and I just purchased the Express Burn Plus Video Edition software a few minutes ago, but I can't get it to work on my built-in DVD player/burner. My purchase details finish in XXXXXXXX8641, while here are my burner details:

 

HL-DT-ST DVDRW GSA-S10N:

 

Firmware Revision: BP10

Interconnect: ATAPI

Burn Support: Yes (Apple Shipping Drive)

Cache: 2048 KB

Reads DVD: Yes

CD-Write: -R, -RW

DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW

Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

Media:

Type: DVD-R

ID: RITEKF1

Blank: No

Erasable: No

Overwritable: No

Appendable: No

 

Hoping for your soonest possible reply before I activate my purchase, thank you!

 

Sincerely,

MJCB

Philippines

 

Sorry to hear that you are having troubles getting Express Burn to work. Please open a ticket with customer support through the link at the top of this page.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...