jmd87 Posted February 22, 2011 Share Posted February 22, 2011 Hi again, I need a little help please. I have been reading through the quick starts etc but need to be 100% on somethings What card would I need for this: - 1 phone line in - Goes into the IVM (i think???) - Then we have 10 internal phones that reception would route a call to which ever department they are ringing to speak to - These phones would need to be able to ring out I would also need possible auto attendant / voice mailbox / hold music etc Many thanks Joe Link to comment Share on other sites More sharing options...
jmd87 Posted February 23, 2011 Author Share Posted February 23, 2011 Hi again, I have found a bit more info Basically the phone line/s come in on a "BT ASDH NTE 4u / 7a" the come out of that to a "ahpona Flash 8" which then goes out to the "ethernet" ports for each internal phone. I was talking to the IT person that installed this but go lost as hes not great at explaining it straight! He said that I would need a gateway to go between the "BT ASDH NTE 4u / 7a" to convert it to a VOIP signal for it to work in IVM is this true? and that we would only need about 8 simultaneous outgoing calls at any one time. Is this true (for the gateway part) would I need to also buy one of the recommend cards to use IVM or can i go straight out of the "BT ASDH NTE 4u / 7a" to the PC? Hope someone can help as its driving me crazy! Many thanks Joe Link to comment Share on other sites More sharing options...
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