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Need advice please


jmd87

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Hi again,

 

I need a little help please. I have been reading through the quick starts etc but need to be 100% on somethings :)

 

What card would I need for this:

 

- 1 phone line in

- Goes into the IVM (i think???)

- Then we have 10 internal phones that reception would route a call to which ever department they are ringing to speak to

- These phones would need to be able to ring out

 

I would also need possible auto attendant / voice mailbox / hold music etc

 

Many thanks

Joe

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Hi again,

 

I have found a bit more info :)

 

Basically the phone line/s come in on a "BT ASDH NTE 4u / 7a" the come out of that to a "ahpona Flash 8" which then goes out to the "ethernet" ports for each internal phone.

 

I was talking to the IT person that installed this but go lost as hes not great at explaining it straight! He said that I would need a gateway to go between the "BT ASDH NTE 4u / 7a" to convert it to a VOIP signal for it to work in IVM is this true? and that we would only need about 8 simultaneous outgoing calls at any one time.

 

Is this true (for the gateway part) would I need to also buy one of the recommend cards to use IVM or can i go straight out of the "BT ASDH NTE 4u / 7a" to the PC?

 

Hope someone can help as its driving me crazy!

 

Many thanks :)

Joe

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