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jleahy2

Startup issues with exp rip (NCH Suite)

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I bought and installed the software suite. I am trying to start express ripper from START>all programs>NCH Software Suite>Express Ripper and I get a message "An install-on-demand component is required for this operation" (more text about file size and can be deleted if necessary)

 

I click on the "install" box and get the error message "cannot install (burnsetup) ... because another program is running..." and the install quits. I repeated it with all programs closed according to task manager. Still the same error message.

 

I tried starting from c:\programfiles\NCH swift sound\expressrip\expressripper.exe and it works OK.

 

I have the same problem starting any of the other programs from the Start>all programs> NCH Software Suite>

 

Any ideas?

 

Thanks,

Mystified1

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Hi,

 

I have forwarded this along to tech support. Please look for a reply from our support ticketing system at your forum email address.

 

Thanks.

 

Dave

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Guest nchar

To contact our technical support department, please follow the instructions on the manual or view www.nch.com.au/support

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