No manual for Macusers - Bug - How to proceed

[Torelia]

Hello,

 

I am very grateful to VicH who posted following message on another forum:

 

Posted 20 August 2009 - 05:20 PM

Mac Users looking for the Manual:

There is a known bug regarding access to the Mac User Manual.

The work around is to right click on the application and select Show Package Contents--> Contents--> Resources--> Help--> index.html

That should get you to the manual.

Vic

 

because the advice works for Switch as well. Great relief!

When I purchased the software the manual was promised. After that I visited all of NCH's site, FAQs (no use trying the F1 on a Mac), Technical Support etc.... but no help found.

So: thanks a lot Vic!!

 

Torelia

[SGal]

I have a Mighty Mouse and don't know how the "right click" instruction translates from this, but so far have had no luck locating the manual promised in the purchase and am feeling pretty antagonistic about this misrepresentation--if you tell me you're selling me software for MAC with a manual, that is what I expect and should get and shouldn't have to go searching all over the place to access it.

 

Hello,

 

I am very grateful to VicH who posted following message on another forum:

 

Posted 20 August 2009 - 05:20 PM

Mac Users looking for the Manual:

There is a known bug regarding access to the Mac User Manual.

The work around is to right click on the application and select Show Package Contents--> Contents--> Resources--> Help--> index.html

That should get you to the manual.

Vic

 

because the advice works for Switch as well. Great relief!

When I purchased the software the manual was promised. After that I visited all of NCH's site, FAQs (no use trying the F1 on a Mac), Technical Support etc.... but no help found.

So: thanks a lot Vic!!

 

Torelia