Faithmusic Posted August 17, 2009 Share Posted August 17, 2009 Hi, I've been using my registered copy of soundtap for a few years and yesterday I had to reformat my computer and I tried backing up my folders and programs including soundtap. But now when I reinstall my registered copy it opens as a unregistered copy and now it won't work. I can't find my license key info to activate my copy of soundtap. Does anyone know how I can contact NCH software to maybe have them email me my original key? Or is it in one of my original folders? If anyone can help me, I would appreciate it. Thanks. Link to comment Share on other sites More sharing options...
Guest nchaj Posted August 17, 2009 Share Posted August 17, 2009 There are contact details for registration issues at the top of this forum, you will get some help within 24 hours from the Support team Link to comment Share on other sites More sharing options...
Faithmusic Posted August 17, 2009 Author Share Posted August 17, 2009 Is that the purchase tech support? Or is there a free support email for questions? I can't find a free support email for questions. Thanks. Link to comment Share on other sites More sharing options...
Guest nchaj Posted August 17, 2009 Share Posted August 17, 2009 All support is free, but if you want priority tech support you purchase a contract. All registration support is free and can be contacted here Link to comment Share on other sites More sharing options...
Faithmusic Posted August 17, 2009 Author Share Posted August 17, 2009 Thank you so much for your help and the link. I sent an email and I hope they can help me out. Thanks again. Link to comment Share on other sites More sharing options...
Guest N.C.H a.n Posted September 29, 2009 Share Posted September 29, 2009 Thank you so much for your help and the link. I sent an email and I hope they can help me out. Thanks again. You can get access to old install files by using the web archive site listed below. http://web.archive.org/web/*/http://www.nch.com.au Link to comment Share on other sites More sharing options...
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