Jump to content
Sign in to follow this  
bmcclue

Aastra 480i Compatibility

Recommended Posts

Hello.

 

I was wondering if anyone had used the Axon PBX system with an Aastra 480i IP phone.

 

We are tying the trial version of Axon PBX (2.04) and have successfully set-up an X-Lite softphone with this system, but are unsuccessful at getting an Aastra 480i to register.

 

The phone has been configured with a static IP and I have used the settings in the "Setup Instructions for Extention 101" section of the Axon installation.

 

No matter what I try the phone just sit's with the "No Service" message and Axon does not feature any messages from it in the Axon Virtual PBX Plus monitor window.

 

I have tried upgrading the firmware and resetting the configuration settings. I am also aware that this message is most commonly evident when an incorrect username/password or incorrect registration server address has been used.

 

I wondered if this phone needed a specific configuration file applied in order to connect?

 

We are new to this technology so any help you might be able to give would be greatly appreciated.

 

Thanks for your help.

 

Regards

 

Bmak.

Share this post


Link to post
Share on other sites

It doesn't sound like the phone is communicating at all with the Axon server. Axon should report any major communications in the log, for example if the phone tried to register without the proper username/password etc.

 

Are you sure you have correctly set-up the 480i to contact the Axon server? Try using the IP address if it's not working using the Axon PC's hostname. Is there some kind of internal firewall that could be blocking communications between the phone and the Axon computer? Was x-lite on the same PC as Axon, or a different PC?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...