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Transfer Calls

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Hello together,

 

i installed Axon today and everythings seems working well. Only prob is when i configure the ivm Answering Assistant.

 

I take your example and say that when user press "1" than transfer call to an external number with blind transfer. So the external phone will ringing, but when i go on phone, i just hear a lot of beeps, like fax signals. I can talk with the person on phone, but the beep disturbs.

 

Pls, can you help me???

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Hello together,

 

i installed Axon today and everythings seems working well. Only prob is when i configure the ivm Answering Assistant.

 

I take your example and say that when user press "1" than transfer call to an external number with blind transfer. So the external phone will ringing, but when i go on phone, i just hear a lot of beeps, like fax signals. I can talk with the person on phone, but the beep disturbs.

 

Pls, can you help me???

Wow no answer yet!

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Wow no answer yet!

 

 

Hello Luis,

 

NCH uses a support request ticketing system. You can log a support request at the bottom of this link

 

We do scan the forums for bugs and product suggestions, but we do not do pre-sales or post sales support through the forums.

 

DJ

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