douglasrupp Posted October 24, 2008 Share Posted October 24, 2008 (Query also posted in Express Talk forum, no one has responded so thought I'd try here) I've just installed Express Talk, Axon, Carousel and a SHT/2B-USB device which connects to the PSTN Ultimately I want to be able to use VoIP over my local LAN from various PCs to make and receive calls on the PSTN, but for now all software is installed on one PC to try to get it working together. Incoming calls work fine, Express Talks picks it up and rings, however... Outgoing calls go wrong. I can hear it connect to the PSTN and dial the number, even occasionally it stays connected long enough to ring once but it always disconnects after a few seconds. Express Talk says: :55 Initiated sip call to: 8<number> :01 Error: Otherside said: Temporarily Unavailable :01 Call has disconnected Axon says: :55 Call 101 -> sip:8<number>@<server> :59 Error returned: 487 Request Terminated :01 Call 101 -> sip:8<number>@<server> disconnected Carousel says: :55 Bridging call.... :55 Dialing default number. :55 Incoming SIP call :59 Call has disconnected Any help would be appreciated. Link to comment Share on other sites More sharing options...
douglasrupp Posted October 25, 2008 Author Share Posted October 25, 2008 I turned on SIP logging in Axon Carousel is sending a "487 Request Terminated" to Axon after a couple of rings for no reason that I can find, e.g. not in response to a cancel. I haven't yet figured out how to turn any useful logging in Carousel, if anybody know please divulge the information. Link to comment Share on other sites More sharing options...
douglasrupp Posted October 25, 2008 Author Share Posted October 25, 2008 Here's the Axon SIP log. As you can see the 487 Request Terminated seems completely out of the blue and unexpected. --------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5071 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:82024562461@wondermoose SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK513380 To: <sip:82024562461@wondermoose> From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 594 INVITE Max-Forwards: 20 User-Agent: NCH Software Express Talk 3.10 Contact: <sip:101@192.168.1.11:5071> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 352 v=0 o=NCHSoftware-Talk 1224877350 1224877364 IN IP4 192.168.1.11 s=Express Talk Call c=IN IP4 192.168.1.11 t=0 0 m=audio 8000 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv a=direction:active ---------------------------------------------------------------- 00:21:30 UDP Packet Sent to 192.168.1.11:5071 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 407 Proxy Authentication Required Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK513380 To: <sip:82024562461@wondermoose> From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 594 INVITE User-Agent: NCH Software Axon Virtual PBX 2.01 Proxy-Authenticate: Digest realm="axon@wondermoose",nonce="v97093qaq25916w",opaque="",stale=FALSE,algorithm=MD5 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5071 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:82024562461@wondermoose SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK513380 To: <sip:82024562461@wondermoose> From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 594 ACK Max-Forwards: 20 User-Agent: NCH Software Express Talk 3.10 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5071 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:82024562461@wondermoose SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose> From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 INVITE Max-Forwards: 20 User-Agent: NCH Software Express Talk 3.10 Contact: <sip:101@192.168.1.11:5071> Proxy-Authorization: Digest username="101",realm="axon@wondermoose",nonce="v97093qaq25916w",uri="sip:82024562461@wondermoose",response="b8ff0a22dfc68b9c487188500a2d3da1",opaque="",algorithm=MD5 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 352 v=0 o=NCHSoftware-Talk 1224877350 1224877364 IN IP4 192.168.1.11 s=Express Talk Call c=IN IP4 192.168.1.11 t=0 0 m=audio 8000 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv a=direction:active ---------------------------------------------------------------- 00:21:30 UDP Packet Sent to 192.168.1.11:5071 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose>;tag=7480 From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 INVITE User-Agent: NCH Software Axon Virtual PBX 2.01 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Sent to 192.168.1.11:5061 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:2024562461@192.168.1.11:5061 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@> From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE Max-Forwards: 19 User-Agent: NCH Software Axon Virtual PBX 2.01 Contact: <sip:Carousel@192.168.1.11:5060> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 352 v=0 o=NCHSoftware-Talk 1224877350 1224877364 IN IP4 192.168.1.11 s=Express Talk Call c=IN IP4 192.168.1.11 t=0 0 m=audio 8000 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv a=direction:active ---------------------------------------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5061 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE User-Agent: Carousel 1.00 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Sent to 192.168.1.11:5071 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose>;tag=7480 From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 INVITE User-Agent: NCH Software Axon Virtual PBX 2.01 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5061 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE User-Agent: Carousel 1.00 Content-Length: 0 ---------------------------------------------------------------- 00:21:30 UDP Packet Received from 192.168.1.11:5061 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE User-Agent: Carousel 1.00 Content-Length: 0 ---------------------------------------------------------------- 00:21:32 UDP Packet Sent to 192.168.1.11:5071 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose>;tag=7480 From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 INVITE User-Agent: NCH Software Axon Virtual PBX 2.01 Content-Length: 0 ---------------------------------------------------------------- 00:21:32 UDP Packet Received from 192.168.1.11:5061 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE User-Agent: Carousel 1.00 Content-Length: 0 ---------------------------------------------------------------- 00:21:33 UDP Packet Received from 192.168.1.11:5061 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 INVITE User-Agent: Carousel 1.00 Content-Length: 0 ---------------------------------------------------------------- 00:21:33 UDP Packet Sent to 192.168.1.11:5061 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:2024562461@192.168.1.11:5061 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5060;rport;branch=z9hG4bK171816 To: <sip:2024562461@>;tag=8227 From: "Zippy" <sip:Carousel@192.168.1.11:5060>;tag=7479 Call-ID: 1224876930-1816-WONDERMOOSE@192.168.1.11 CSeq: 766 ACK Max-Forwards: 20 User-Agent: NCH Software Axon Virtual PBX 2.01 Content-Length: 0 ---------------------------------------------------------------- 00:21:33 UDP Packet Sent to 192.168.1.11:5071 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 480 Temporarily Unavailable Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose>;tag=7480 From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 INVITE User-Agent: NCH Software Axon Virtual PBX 2.01 Content-Length: 0 ---------------------------------------------------------------- 00:21:33 UDP Packet Received from 192.168.1.11:5071 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:82024562461@wondermoose SIP/2.0 Via: SIP/2.0/UDP 192.168.1.11:5071;rport;branch=z9hG4bK523380 To: <sip:82024562461@wondermoose>;tag=7480 From: "Zippy" <sip:101@wondermoose>;tag=10000 Call-ID: 1224877325-3380-WONDERMOOSE@192.168.1.11 CSeq: 595 ACK Max-Forwards: 20 User-Agent: NCH Software Express Talk 3.10 Proxy-Authorization: Digest username="101",realm="axon@wondermoose",nonce="v97093qaq25916w",uri="sip:82024562461@wondermoose",response="b8ff0a22dfc68b9c487188500a2d3da1",opaque="",algorithm=MD5 Content-Length: 0 ---------------------------------------------------------------- Link to comment Share on other sites More sharing options...
douglasrupp Posted October 31, 2008 Author Share Posted October 31, 2008 Problem solved. The dialtone parameters in the SHT/2B-USB driver config file needed some adjustment. Thanks Synway tech support! Link to comment Share on other sites More sharing options...
xavier@xdt.co.za Posted January 12, 2009 Share Posted January 12, 2009 I have purchased a TELCTAUSB2 device. I am using the NCH Carousel with the PBX software everything works except the dialing out. I always get a no dial tone error. I guess I need to setup the dial tone differently …what must be done ?? Please help Link to comment Share on other sites More sharing options...
daniel.boggiano Posted May 3, 2009 Share Posted May 3, 2009 Problem solved. The dialtone parameters in the SHT/2B-USB driver config file needed some adjustment. Thanks Synway tech support! Hi, what adjustments did you do? I do send and receive voip phone calls without any problem using express talk and Axon Virtual PBX. However, when I use Carousel to get my voice modem working to receive external regular phone calls, the call is disconnected when I answer the call. I'm using a voice modem HSP56 MR (VIA) as a H323 Device recognized by Carousel setup. This is the log I get at Axon log and the SIP trace detail where I have 487 Request Terminated and 480 Temporarily Unavailable errors: 14:44:50 Incoming Call from: unknown on Line: HSP56 MR (VIA) 14:44:50 Dialing default VoIP number: Carousel 14:44:50 Initiated sip call to: Carousel 14:44:50 Call sip:9Carousel@localhost -> 101 14:45:03 Call answered 14:45:06 Joining Lines... 14:45:07 Call from Line HSP56 MR (VIA) to Carousel bridged successfully 14:45:07 Call has disconnected 14:45:10 Incoming Call from: unknown on Line: HSP56 MR (VIA) 14:45:10 Dialing default VoIP number: Carousel 14:45:10 Initiated sip call to: Carousel 14:45:10 Call sip:9Carousel@localhost -> 101 14:45:11 Call sip:9Carousel@localhost -> 101 disconnected 14:45:16 Call answered 14:45:23 Joining Lines... 14:45:25 Call sip:9Carousel@localhost -> 101 disconnected 14:45:25 Call from Line HSP56 MR (VIA) to Carousel bridged successfully 14:45:25 Call has disconnected ---------------------------------------------------------------- 15:16:58 UDP Packet Received from 127.0.0.1:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: L1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 INVITE User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:16:58 UDP Packet Sent to 127.0.0.1:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: L1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 INVITE User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:16:58 UDP Packet Received from 192.168.2.3:5070 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4671612 To: <sip:101@SIRIO>;tag=439 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3117 Call-ID: 1241359744-1612-SIRIO@192.168.2.3 CSeq: 17 INVITE User-Agent: NCH Software Express Talk 3.10 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Received from 192.168.2.3:5070 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4671612 To: <sip:101@SIRIO>;tag=439 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3117 Call-ID: 1241359744-1612-SIRIO@192.168.2.3 CSeq: 17 INVITE User-Agent: NCH Software Express Talk 3.10 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Sent to 192.168.2.3:5070 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:101@192.168.2.3:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4671612 To: <sip:101@SIRIO>;tag=439 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3117 Call-ID: 1241359744-1612-SIRIO@192.168.2.3 CSeq: 17 ACK Max-Forwards: 20 User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Sent to 127.0.0.1:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 480 Temporarily Unavailable Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: L1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 INVITE User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Received from 127.0.0.1:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 480 Temporarily Unavailable Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: L1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 INVITE User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Received from 127.0.0.1:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:Carousel@localhost SIP/2.0 Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: 1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 ACK Max-Forwards: 20 User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:17:00 UDP Packet Sent to 127.0.0.1:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:Carousel@localhost SIP/2.0 Via: SIP/2.0/UDP 192.168.2.3:5060;rport;branch=z9hG4bK4661612 To: <sip:Carousel@localhost>;tag=3118 From: "Carousel FXO Gateway" <sip:Carousel@localhost>;tag=3116 Call-ID: 1241359743-1612-SIRIO@192.168.2.3 CSeq: 997 ACK Max-Forwards: 20 User-Agent: NCH Software Axon Virtual PBX 2.02 Content-Length: 0 ---------------------------------------------------------------- 15:17:10 NAT Keep Alive Packet Sent to callcentric.com Link to comment Share on other sites More sharing options...
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