Shmuelr Posted October 10, 2008 Share Posted October 10, 2008 I have this problem after upgrading Windows2000 >> XP. Vrs can not record on a shared drive on my server. Version 5.15 Any solution? Thanks Link to comment Share on other sites More sharing options...
nchtj Posted October 13, 2008 Share Posted October 13, 2008 For all our service-based applications, the 'engine' of the product runs as a Windows service. This service therefore needs to have access to your LAN folder. By default the service runs under the 'SYSTEM' account which has *no* access to LAN folders. You have to go into the Options -> General tab and click on 'Service Settings' and change it to run under an account that has *default* access to the shares. By 'default' I mean that, if the username/password to access shares is different to the username/password for that local account, it will only work if you check the 'Reconnect on logon' option when mapping the network drive (or browsing the network neighbourhood). A simpler method is to make sure the local / network account details match. Or the LAN folder can have no authentication at all. Note that once you do this then you cannot run IVM as a service anymore because it no longer runs under the 'SYSTEM' account. But this is a Windows limitation, it is simply not possible to access network shares using the SYSTEM account and without logging in to the computer. Link to comment Share on other sites More sharing options...
Shmuelr Posted October 14, 2008 Author Share Posted October 14, 2008 Hi Thanks it works Sam Link to comment Share on other sites More sharing options...
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