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Showing results for tags 'quotes'.
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Good afternoon people. First time on here so please be patient with me. I have a major issue since the latest update. I have customers who changing site addresses but now when I change a site address on a quote or invoice it saves the site address on ALL previous quotes or invoices as well. This has affected 2 years worth of invoices, I have back ups but when I load them it changes the site address to the latest address. It happens to each account separately. Does anyone know why and what I do about it
Hi there, I am trial testing Express Invoice for the business I help manage. I have come across a critical issue, we use a CCProxy Server for all our internet activities combined with ESET Endpoint Security on clients and the server obviously for security reasons and network control, the server also acts a File Share, DHCP Server, DNS Server and Intranet Web Server. Where the problem comes in is that whenever myself or another user attempts to send invoices and quotes from Express Invoice - the items are unable to send, being the IT and Accounts Manager I've investigated as far as possible and have found that Express Invoice seems to be unable to access the internet through a proxy server and in our network there is no other possibility, we cannot risk or set aside security for accounts management. If however it is possible to bypass this issue without having to reconstruct the entire topology of our network and it's security would someone be capable of explaining how as we are very happy with using the Express Invoice platform. Thank you. Darren Hayward Luscious Lawns
I am a private residential Architect. 1/2 my clients are builders and 1/2 are private clients. I generally prepare a quote after reviewing a potential project and submit it to the prospective client. If they accept, I change it to a sales order and invoice from that base as things progress. At least that's the idea. I can't display a list of outstanding quotes or initiated sales orders. They just don't display. If I prepare and invoice and reference a sales order, the system "sees" it. Otherwise, not there! Am I nuts? Also, a client in my client ledger shows a balance due. They don't have one. Everyhting checks out but the mystery $255.00 is still out there. Doesn't show up in bank account, P & L, Balance sheet, nowhere. Doesn't show as a receivable or unpaid balance. Just on the client's roster. Ideas?