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Found 5 results

  1. I have been having all kind of issues since upgrading to newest version. First with invoice #'s, I have to manually increase each invoice, it will not do it automatically. Now when I apply a payment and press record it looks like the payment was accepted, but when I go back to invoices it shows as not paid. Also the program is incredibly slow and lagging. Anybody having these problems?
  2. I am not fully sure how to explain this one, but I'm going to try and hopefully it makes sense. In our business, we have different "tiers" for clients. So client "A" may be set to only pay X amount of dollars per page, while client "B" pays XX amount. When we were small, this wasn't an issue as I knew every client by name and I remembered who paid what and so forth. But now that we have grown, I am still the only worker here, but with over 70 clients I have found it impossible to remember what each person pays. So here is my question: Is there a way to setup a Customer so that when I click on New Invoice, and select the company name, the Price Per field auto populates with what they should pay. As in, can I set a predetermined price per client and have it default to it for that client? To explain a little better, I'll tell you this: We print blueprints for people, and everything is done by Square Footage. Companies that only order a large amount of prints at a time get a better price for their square footage. So say Company A's price is .12 per sq ft - I'd like to go into their profile and set that pricing so that when I click on Company A and it populates, all I have to do is enter the quantity, and the pricing is already correct. Because right now I have an excel spreadsheet with every company listed and what they pay, and while that works, it is a pain in the butt to have to open that spreadsheet and constantly check it to see what someone pays. It would be really nice if I could just say - Company A = .13 Company B = .30 Company C = .22 And so forth. Is there a way to do this? (Note: I tried entering Private Notes when creating a new client, but the only way to see the notes is to go to the customer list and click on the customer, as it doesn't auto put those notes in a new invoice under the private tab.. otherwise I'd just use that.)
  3. Hi there, Even though the payment dialog box seems to give the option of applying a payment to a certain invoice, it doesn't seem to do that. I've tried going to my open invoices list, right clicking, and following the apply payment from there, but it still doesn't apply to the correct invoices. Is there any way to get it to apply a certain payment to a certain invoice? This is very important in keeping track of what's been paid by a customer! Additionally, it's not even marking them paid in chronological order. Very confusing. Teri
  4. Hi I need to apply payment to multiple rucurring invoices (320). We use a debit order system, ideally I would like to apply payments using a CSV, alternatively I would like to apply a payment to each invoice for the outstanding amount. We have less than five payments that fail on average so I dont mind managing that. Please let me know if this is possible. Thank you in advance.
  5. When I enter an account payable, and then apply payment to any invoice, the payment is credited to the Checking Account but not debited to the Accounts Payable account. Currently there is no account being debited for the payment. I have to "View Journal", find the transaction and manually edit the debit side of the transaction so that "Accounts Payable" is debited. If I didn't do this, then my Accounts Payable account would always show the wrong balance. My Chart of Accounts is complete but I can't figure out why the system does not debit Accounts Payable for payments made to suppliers. Thanks for your help.
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