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Found 27 results

  1. Hi, I had to update my OS to Catalina on my Mac and it is now impossible to use the software anymore. Do you have an upgrade available to make it compatible with the new OS version?
  2. So I've just updated my MacBook Pro to Catalina OS and It's saying that I need to contact NCH for an update/upgrade so that Mixpad will work with the new OS system. I'm not a PC nerd or Apple "expert", so I'm sitting here wondering why (when I go to the Apple Store to download the latest version of Mixpad), It hasn't been updated for 2 YEARS!?!?! Seriously? I can't find anything about it on your haphazard website either? Still..... You enjoy that pint and a nice meal on that money I paid you to use Mixpad.
  3. The new update for the macOS Catalina mentions that Express Scribe will stop working if it is installed. When will a compatible version be released?
  4. I just bought the program and I need it to connect to my discord, I am using a MacBook, and it be a huge help if someone would help me. Please and thank you.
  5. Running version 5.05 on Mac. I have 3,00 invoices and 3,300 items. When editing an invoice, I hit "Add Item" and the system lags for about 30 seconds when I select the quantity field.
  6. I'm not sure if I have to put this somewhere just for Macs. but i just upgraded to Mohave and i got a pop up saying my Express Scribe would not work with future versions, ( I think, it went away too fast).Will i be able to get updates to my software if needed? Thanks, Sara
  7. I'm using Debut in grad school to record counseling sessions. However, the fan noise is drowning out the dialogue. MacBook Pro (Retina, 13-inch, Early 2013) 3 GHz Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 4000 1536 MB Thoughts??? I bought a separate HD webcam that I can mount away from the computer. Maybe that is the quickest, least expensive fix. But if there's a solution on Debut or Mac, let me know. Thanks!
  8. I downloaded the free version for Mac from the website which noted that Philips supported sound files would only work with the purchase of the Pro version. So, I purchased the Pro version, went through the process of registering my serial number and getting the registration code, entered that into my software as requested but still get notification that .dss files are not supported. Anyone else have this issue? Have I missed a step? My "About" says I have the Pro version (6.05) but don't seem to have access to the features I paid for (i.e. .dss file use). Help
  9. I use a Mac and love Express Scribe but the font size in the transcription text area is sooooooo small it hurts my eyes and makes it difficult to catch mistakes and read back. I know I can zoom in on the monitor but the resulting fonts are not very crisp. Does anyone know how to change the display size for Express Scribe -- either by increasing the font size or increasing the display percentage to 200%? I should note that I have a large, high resolution monitor. I'm not sure why that functionality is nowhere to be found...at least not by me. Most other text editors have the font settings available through Preferences.
  10. Installed SoundTap on MacBook Late 2016 model and it will not work. It will not show Sound Tap as an Output device in the MAC preferences. And, when I quit the program it will install itself again with the driver.
  11. Hello together, I work with the Switch Audiodatei-Konverter Plus v 4.53. I have a registration for this version on a Microsoft PC. Now I bought a iMac and I want to use it there. I don't find the Install-Media for this Version 4.53 for the Mac. Is there a way to help me? Thanks. Agent Mulder
  12. I just noticed this as i went to send out my invoices for my monthly clients and v 4.53 on mac has now a 15 character limit on company names? How is this possible, i have companies with WAY longer names then 15 characters.. Can this be changed in the custom invoice screen??
  13. I am using a MacPro 13" Retina running OSX 11.6, El Capitan. This is the same configuration that was used to record using a recorder switching app Simple Recorder. I recorded several hours of a conference to transcribe minutes of the meeting. All of the files recorded as m4a files, and play back clearly on Quicktime, 5KPlayer, and others; so the audio is there. The files load into ExpressScribe and appear to be playing, as the counter is proceeding at a normal rate. However, there is no audio, at any volume. I have tried converting to aiff, wav, and mp3 with the same results. ExpressScribe's "welcome" file plays and the audio is loud and clear. I purchased and downloaded the newest version of ExpressScribe, hoping that would help. It did not...problem persists. It sure would be nice if such a vitally important tool, had a bit of real free support...at least during the set up and configuration time.
  14. I recently switched to Mac and I'm running El Capiton. Express Scribe has not worked since I switched. It loads files at half (or less) than their actual length and sometimes, the audio won't play at all. I am at my wits end because there are next to no other programs (besides InqScribe) and I'm losing time and money!
  15. Using the latest build (Free for 1 user), Running El Capitan. Even when the SSL/TLS box is checked the software will not allow me to email my invoices out unless i turn SSL off on the email server. Is this something that can be fixed? Its a real pain. Thank you
  16. Hi, I just purchased a Switch Plus (Mac OSX Version 4.59 Intel) license and for reasons unknown Switch no longer have access to the FreeDB. Initially I could retrieve additional info with the non registered version, then the feature stopped working. I assumed that the info could not be retrieved because it was the non plus version. Unfortunately still does not work after registering. Any suggestions? For me, this is a key feature I was looking for Thanks very much for reading this. antonio p.s. Yes, I have checked the freedb access option in the settings tab
  17. I am migrating from 10.6.8 to 10.9.4 on a Mac. I found the data files on the older system, but do not know where to put them on the new one. Any help is greatly appreciated! Thank you!
  18. Hi All- I am a new prospective user of EA. I need to be able to do data entry on both a Mac and a PC. Is the database used on both the same? Can you back up from one system and restore to the other system? Will this require two licenses for this single user application? Thanks for any insights.
  19. Hi, I am running ExpressTalk 4.0.4 on a MacBookPro with OS X 10.10 (Yosemite). Everything works well... registration, inbound and outbound calls. There is no proxy server - I connect directly through my NATting router (ethernet/wired not wifi/wireless). But when I put the Mac to sleep and wake it up again I get the following message in the status window: 09:11:23 Server <sip provider>.com did not respond to register (user sip:<sip id>@<sip provider>) 09:11:23 Check server details for that line 09:11:24 Register authorization failed for sip:<sip id>@<sip provider> 09:11:24 Error returned : 407 Proxy Authentication Required 09:11:24 Check username or password for the proxy server. My SIP / VOIP provider indicates that ExpressTalk is not registered. If I then make a call this works - although oddly my SIP/VOIP provider doesn't recognize that ExpressTalk has reregistered. In bound calls don't work - ExpressTalk doesn't ring - and the call goes to the SIP/VOIP providers voice mail. The only way of getting ExpressTalk to reregister so it rings for inbound calls is to quit and re-run. I believe the problem is that after waking from sleep it takes the Ethernet adaptor some time (2-10 seconds) to "come up" and renew its IP address via DHCP from the NATting router, but before the Ethernet adaptor is able to send/recieve packets, ExpressTalk tries (and fails) to check the SIP registration (hence the error message). Is there a way to either a. Have expresstalk wait after waking from sleep before checking the registration status b. Have expresstalk retry the repeat the original registration process every few mins; the registration process it does upon start-up (my hardware based ATA does this) Finally - I note ExpressTalk doesn't remember the position of the window between runs; so quiting and rerunning always puts the main window in the default position. Thanks Antony
  20. I have Express Invoice (v 3.40 Intel) on a mac runnning OS X 10.9.5. The hardrive is having issues so I am trying to move the data to new computer. I was able to "back up" the data to a usb drive, but when I try to restore on the new mac, I just get a spinning wheel. When I open the "force quit" window I see that Express Invoice is "not responding". I only have three customers and about 20 invoices worth of data. I see the data in the back up file on the usb drive but can't restore it to the new machine, which is running an "empty" registered version of Express Invoice v 3.40 Intel.
  21. I have installed Express Dictate on a Mac 10.6.8. It recorded one time only and now I get the message "unable to start sound record device." My computer is able to record from Quick Time but not Express Dictate. There seems to be a disconnect with this software and the computer. Any help out there?
  22. Hi Basic question.. I have voice memos and each one is named... When I load it onto Switch converter, the name does not appear just a series of numbers... Is that correct? Do I have to rename each one? Where do I do that? (Am hoping that is not the case as to figure out which is which is a challenge when uploading many at once... Thanks (my first 'community' call for help ever!) Richard
  23. For some strange reason, I cannot enter a £ (GBP sign) in text in ClickCharts. I am using the Mac version. I can enter other symbols like $, % etc. but not £ which is shift+3 on the keyboard! Does anyone have a solution?
  24. I have tried two different Infinity IN-USB-2 pedals, both of which do not work well with my foot, which was honed on Dictaphone and Sony equipment. The problem: I stop listening for a few seconds by lifting my foot from the pedal, and then push the middle of the pedal to restart the recording - except it won't start. I move my foot to change the position of my toe on the pad - and nothing happens, even with repeated attempts and various foot positions. Sometimes I can hit the reverse or forward and things will resume, and other times the playback just won't resume regardless of what I do. I have tried holding it in my hand, upside down, right side up, whatever, and it won't restart. I contacted my seller, AAA Dictation, and now have a second pedal. I am having the same problem with it, and am concerned it is a quality issue. I really like the software and want to continue using this program - but not if the pedals are all like this. Any suggestions for continuing with this product or is there something out there that will work for me? I am running ExpressScribePro on a Mac os 10.9.1, if this matters.
  25. I'd like to import my suppliers from a CSV file; the online help manual seems to imply that I can do this, but I don't see the information it's talking about: Import Suppliers from CSV This option is only available from the desktop version of Express Accounts [GOT IT]. It is also not available from the Supplier menu when the Supplier list is opened from the Payments and Purchases form. [uNDERSTOOD.] You can import a list of suppliers you have used previously to save time entering new suppliers into Express Accounts. To import a list, open the Suppliers list, click the Supplier menu [WHAT AND WHERE IS THIS??] and click Import Suppliers from CSV. Browse to the CSV file and click Open. The Match CSV Fields dialog will open in Express Accounts. You'll need to match up the columns from the CSV file with headings in Express Accounts. For more information on how to do this, see the help topic Match CSV Fields in the Screen References section of this manual. Is this option available for the Mac version? It would be helpful to know there's a difference. Thanks in advance for your support!
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