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Found 3 results

  1. Hi, This is Kevin from TrenDigi Tech. I've purchased one key for Broadwave and it is streaming live for about 3 days in a roll now. During the testing period before it actually goes to public, we've found a issue. When we first started the streaming server 3 days ago (set quality to 256kbps), we were able to hear clear sound quality on both mobile device (Android and iOS default browser were both fine), MacBook, and Windows 7 laptop. The streaming server has not been stop or restart, and the issue pops in on the 3rd day for no reason. The issue is that you are no longer able to hear clear sound quality "ON MOBILE DEVICE (Android and iOS)", the sound is with lots of noises and echo. BUT, at the same time it will not happen with MacBook and Windows laptop. What is the cause of this problem? Thanks, Kev
  2. When I try to use the video capture of Debut software I get the error message "The device is opened by another program, Please close all programs that might be using the device and try again." I disabled all startup programs, rebooted the computer and I still get the same error message. The capture device is Pinnacle 710-USB. Does anyone have any idea on what could be running that is causing this error?
  3. I recently bought two usb web cameras to view birds with (one is fitted inside of a nest box) and the other camera is to view my bird feeders. I attached them to a usb extension cable to my macbook pro which runs on the OS X Yosemite operating system. Sometimes I get a video view from the webcameras back to debut, but it keeps cutting out and the camera screen vanishes with a message appearing from Debut saying 'No device of this type is present - please try again'. I try unplugging and checking the USB connection and the settings and it takes ages to try and get debut to recognise the camera device and I feel like giving up. What should I do?
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