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Found 20 results

  1. Please assist. If I acces the web and create a quote my items don't display the description or the price that it shows in the desktop software. I can see all my items as in the desktop software, but as soon as I add an item the description and price columns stay blank. This is an urgent matter as we can't use the web access when out of office.
  2. Pls how do you record a loan so it reflects on your balance sheet as a liability Thanks
  3. Hi there, I have the Express Accounts and Invetoria. Now I have also read your instructions and updated the 2 software to allow access. When I update an item in the Inventoria it shows up in the Express Accounts - THAT IS FINE :-) . However the problem is when I am raising an invoice in the Express Accounts and add a new item, it is still showing up in the Express Account but it does not update my inventory software (Inventoria). Could you please help. I need to have this fixed so I can start using this software as apart from that its an great software.
  4. Hi there, When we are creating a new invoice, is there a key stroke (or shortcut key on the keyboard) to search for the items instead of clicking on the drop down and scrolling through the list to select an item. I have seen in lot of many other softwares where either F2 or F3 is being used to pull up a search dialogue box which enables us to search for the items easier. Is this option available, if yes please advise as I find it difficult to create invoices by scrolling through the item list.
  5. hi all, I'm new to express accounts, having downloaded the software, I've tried to set-up the web access so I can use it on the road and my daughter can use it at her home. can someone please : 1 - tell me if web access is only available in the licensed version 2 - tell me how to set up the access on 'remote' machines, as the help file is not very clear. thanks, Pete
  6. I installed both express invoice and accounts on the same PC. When running express invoice from PC direct it gives me the option to update payments to express accounts. This option is not available when using web access. Please help me on how to do this. Better still how can i link the two programs when using web access. Thanks
  7. Hi, I have try to sync Express Accounts with Inventori. I check settings for each soft separately and it allows me to connect to web than I allow Express Accounts to sync with Inventoria, when I retrieve locations it works but when I update, it says " file Download fail ".
  8. I am currently using Express Accounts version 4.8 (the newest so far) and find that the customers name and address in the statement print out is far too near my (suppliers) address, this makes it difficult to position the statement in a window envelope without part of my address, or the top section of the statement showing. This distance is adjustable in the invoice layout but not in the statement layout, has anyone found a solution to this problem? In earlier versions of EA the distance between the two addresses was much greater and worked fine in a window envelope.
  9. Hi, I was having problems with Public Web Access on Express Accounts so I decided to upgrade to V 5.07, which I had to pay for. There are a lot of changes on this version and a LOT of bugs and I am very disappointed with this version as the cons outweigh the pros. My biggest problem, in addition to still not being able to use Public Web Access and no longer being able to put a customer reference in our invoices, is that I need to run an ACCOUNTS PAYABLE REPORT between selected dates and upon doing this I only see one record out of what should be hundreds of records. I have tried all of the different variables (dates, suppliers, due date, ref, etc) and still only get one record showing, and usually the same one. My VAT submission is now late as a result of this and I have had to request and extension from the HMRC. I really need help with this as Tech Support are not providing me with a solution. I would really like to revert to the previous version because this one is a nightmare! HELP!!!!!
  10. Hello I would like to know if anyone knows if you can have Express Accounts on multiple computers?
  11. Hi, I have express accounts and inventoria installed on the same computer. I have linked inventoria to express accounts and can see the items loaded into inventoria from express accounts. When I edit or add items in inventoria, I am not seeing the change on the express accounts side. I have to delete all items in inventoria, then reload them with changes in order to see the new items in express accounts. What is the nature of the sync? Normally should the changes in inventoria automatically update in express accounts? Is this happening because both programs are on the same computer?
  12. I have Express Accounts Version 4.73 for MAC. I am having issues with it freezing and greying out all icons when I try to open a Purchase Order created. This may be a bug issue and perhaps has been sorted with a new upgrade however on the NCH website I can't find any way to check if I have the latest version or to find and download new upgrades. If I type into search "upgrade" I just get the page to Up price my program, not helpful as I have paid the premium support package but I'm still waiting for a reply to my Tech Support question. At the moment I am having to force quit the program. Are there any upgrades? How do I find them? Is there another solution for my issue? Hope someone can help me as I'm very frustrated with this problem. Thanks, Helen
  13. Hi Everybody: I love the NCH software and am using Reflect and Express Accounts. Does anyone know how I can import the contacts that I have in Express Accounts into Reflect? Thanks in advance for the help. Mike
  14. Hi there, I was able to get Inventoria and Express Accounts to sync. At least I assume so because it pulled in all my item numbers, descriptions, and prices. But here's the issue: Inventoria is great because we're able to keep track of the stock in the different locations and to have a different location for labeled vs unlabeled. For example, here are some of our locations: WWH - L (labeled) WWH - NL (not labeled) Office - L Office - NL Internet - L Internet - NL As things move we move the product around to the different locations in Inventoria. We might bring some unlabeled product from warehouse to office (WWH NL to Office NL). Then put labels on it (Office NL to Office L). Then take some of that stock and put it on the internet shelf (Office L to Internet L). I've developed forms for movement of the product so we can just input the info into Inventoria. That's all good. But. Express Accounts wants to draw from one location. Well I can't do that because the product might come from more than one location. Or one invoice might come from the warehouse while the next one comes from the internet stock. My question is: Can Express Accounts sync to more than one location from Inventoria? Or is there a workaround that won't require a lot of extra steps (read: more chances for data entry errors!)
  15. Hi there, We've been using Inventoria and are fairly pleased with it. We're now trying out Express Accounts, but can't figure out what information it wants in the dialog box for the integration. Which is the server program? Access Authorization Code? Address or IP of server program? I assume it means the web access IP given in Inventoria? Port# used by server program? I assume the port used by Inventoria? Location name for business profile? When I put in my registration code, the web access for Inventoria, and the port used by Inventoria, then search for locations, it comes up with "Conn." I update and it gives me an error message. Also, another question that may need a different post: If I only want to track inventory and accounts receivable, do I need Express Accounts? Or will Express Invoice do the trick? I want to be able to produce monthly reports of sales, sales by item and a past due report. Thanks!
  16. Hi, I just started looking into the NCH software and got a little stuck while setting up ... What i have so far: Inventoria - sync active Copper - in sync with Inventoria Accounts Express - in sync with Inventoria My problem: Copper does not sync the sales to Inventoria and/or accounts express. It only updates the quantity in Inventoria. Is that expected behavior or am i missing something? Thanks in advance for any help or ideas.
  17. Hallo, wer kann mir helfen, es werden leider nicht alle Verbindlichkeiten bei Start - Verbindlichkeiten aufgeführt! Kann Sie nur unter Anssicht - Verbindlichkeiten alle sehen, dort stehen unter Status aber welche mit nicht bezahlt und welche mit kostenpflichtig! Was ist kostenpflichtig????, nicht bezahlt ist OK! und warum welche kostenpflichtig und welche nicht bezahlt? Danke für die Hilfe!!! wer infos hat gerne auch per email , sport-nrw@web.de
  18. Hello, I made with success the import of items (1711 rows) and the import of sales invoices. I have now a problem to import Journal Transactions. I do not understand what I missed this time. I copied my csv test file below. DATE Journal type Reference Description (Journal Memo) Account number Account Description Debit amount Credit amount 10/02/2013 GJ GJ1 Journal Entry AC ADMIN FEE 6900 Bank Charges 48.77 - 10/02/2013 GJ GJ2 Journal Entry AC ADMIN FEE 1100 HSBC - 48.77 I got the following window: "Required Information Missing" 1. Journal type 2. Reference 3. Description (Journal Memo) 4. Account Number 5. Debit or Credit amount I will appreciate any assistance in the matter. Thanks Mike
  19. We run a mechanical business where we would need to use the Express Accounts and Inventoria bundles, however is there a way we can track customer vehicles
  20. Hi, I know I might have asked this question in the wrong section of the forum but I was wondering if you guys tell me what are your occupation as in are you guys are all accountants of an organisation small or big. Or you are guys all normal household people. You don't have to define where you work but just tell me if you guys are accountants firms or school users or organisations small or big and what type of organisation like service, retail or what? as you don't need to mention the company name. Cause I need this information for my coursework. Thank you.
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