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Found 4 results

  1. I installed WavePad (after reinstallation of Windows 10). Without asking for location the installer unpacked the files on the drive C I never install any software on the system drive. I have moved the folder NCH Software to drive D Will it work correctly? Will Windows auto-detect the new location? I am already afraid to install VideoPad and SoundTap, that I have purchased, not to be installed on C again. Please tell me what should I do to install them properly on D ?
  2. Where is the location for previous versons? V4.58 gives me an error at the end of video generation & I need to get work out ! Where can I download previous (purchased) installs from? The link I had in an e-mail is flagged by chrome as malicious & high risk - appears there is a record of malicious software being installed there. Also, I see that I need to have both the previous (working) version & current V4.58 installed - to ensure I can get work out the door and not spend my time debugging software ;( Can I have both versions installed ? I tried & appears it overwrites the "videopad.exe" file Thx TK
  3. Hi, I'm upgrading some of our users from 32bit to 64bit Windows 7 and am having trouble with activation on the new PCs. I didn't realise I had to back up the program files and data directories before starting so both those have been lost. I've run installation on the new machines, chosen 'I have already purchased' entered the registration code and then chosen to 'Activate online now.' On the next page I coplete the details as requested but when I click on 'activate and get registration code' i'm shown the message 'License serial number has either already been activated or is incorrect.' I wrote to NCH support over a week ago but have not heard anything back. Dos anyone know if there is a way I can get this running on our 64 bit PCs? Any pointers would be helpful. Many thanks
  4. ghurst

    Silently install

    Is anyone able to tell me if it is possible to install Prism silently either by sending a switch to the executable or providing an answer file so that users are not required to enter input. Any assistance would be appreciated.
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