Larry L joined the community
I purchased a platinum tech support package three days ago and submitted a request fo tech support, but I haven't received any response yet. I want to start a chat to hopefully get my tech support question answered. The email acknowledging my purchase gives a link to a chat page, but it just leads to the support page. There is no obvious way to start a chat. I hate to burn one of my two allowed telephone consultations just to find the chat page. Can anyone advise me how to start a chat? Thanks.