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shelton.anita@yahoo.com

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  1. I have used Video Pad and other NCH programs I purchased as an entire package several times. My biggest frustration with this company is it develops, crashes every so many months as if it is intentional, then when you download a fix it demands you pay all over again for the same program and its price has soared! I have contaced this compnay so many times, and I only use it as it is user friendly, and I don't have time to learn another program. Downloading the fix took the program back to standard version instead of the "Master Edition" Ive paid for numerous times. It is more than a hassle to demand NCH to return to the paid version on your previous license. I may be wrong but I believe this company is a foreign company ripping people off, in this manner and I am now at a point I plan on filing a complaint with the FBI IC# UNIT for fraud! NCH get you crap together! No one should have to spend a week in the middle of a needed program fighting you for what we paid for! FIX YOUR BUGS AND CRASHES ANS STOP RE CHARGING> Not to mention the time it takes to uninstall -look for files and reinstall every time I fight this issue!!
  2. Well that lasted less than 8 hours or so, now its doing same thing AND wont record at all. NCH is to reinstall program with newer version- Sure for another 80 bucks! URRRRR
  3. They fail to tell you, when you reinstall the "Newer" version ya gotta pay for the program all over again!! A Rip off of paying for the license the first time!
  4. I FINALLY FIXED IT ON MY LAPTOP!- I went to the Sound Controls and messed with them for days- I found my Iphone had put a phone receiver on sound controls (Playback & the Recording Settings) ait was apparently on, when I hit the button to release the cell phone,iI got control of Mix Pad again. Another issue I noticed this caused the audio on my iphone thad stop working as it was on Bluetooth to the laptop and messed it up also!
  5. Exact same problem- I've used this program before and could record on a 2nd track while playing the first, without it re- recording the first track a second time which defeats tthe purpose of tracks altogether! I DID NOT have to use headphones either! I uninstalled the program - I bought the license about 9 months ago, and now due to a new version being out ,it will not let me re install without buying a new license- Which hey they want to reduce from 159 to 79- Bullcrap- I paid for the license the first time- is this some kind of software interference to cause peopel to have to upgrade cause its pissing me off!
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