I installed the upgrade you recommended, and it worked GREAT! Export time was what you would consider normal. Thanks!
HOWEVER, my concerns with my license was true. 2 days ago, I received a notification to upgrade my free trial version. I just purchased my renewal a few months ago. I have been using NCH 2 years. I contacted support, and here is what Josh at support replied back:
"Hi Greg
I assume that you meant that you can't register, not that you can.
Your registration information should be:
VideoPad Video Editor (Home Edition)
Registration Code:
Name: XXXX XXXXXXX
Location: XXXXX, XX XXXXX
VideoPad Registration Code: XXXXXXXXXXX
Unfortunately, that license won't work with the current version of VideoPad. You'll either need to use the version of VideoPad that matches your license based on your date of purchase "
What he is telling me is I can never upgrade!! I reinstalled my original program, and exporting time is 1 hour for a 2 min video! I fell like I got scammed purchasing video pad AND imagepad. I will unfortunately be looking for a new program to purchase.
PS...Pretty smug and non informative reply if you ask me.