Jump to content

GregB325

Members
  • Posts

    4
  • Joined

  • Last visited

GregB325's Achievements

Novice

Novice (1/7)

0

Reputation

  1. I installed the upgrade you recommended, and it worked GREAT! Export time was what you would consider normal. Thanks! HOWEVER, my concerns with my license was true. 2 days ago, I received a notification to upgrade my free trial version. I just purchased my renewal a few months ago. I have been using NCH 2 years. I contacted support, and here is what Josh at support replied back: "Hi Greg I assume that you meant that you can't register, not that you can. Your registration information should be: VideoPad Video Editor (Home Edition) Registration Code: Name: XXXX XXXXXXX Location: XXXXX, XX XXXXX VideoPad Registration Code: XXXXXXXXXXX Unfortunately, that license won't work with the current version of VideoPad. You'll either need to use the version of VideoPad that matches your license based on your date of purchase " What he is telling me is I can never upgrade!! I reinstalled my original program, and exporting time is 1 hour for a 2 min video! I fell like I got scammed purchasing video pad AND imagepad. I will unfortunately be looking for a new program to purchase. PS...Pretty smug and non informative reply if you ask me.
  2. My boss would most likely say no to uploading my project unfortunately. Any suggestions of what I may be able to do otherwise? I spliced together approx 5 or 6 clips with transitions between, 2 jpeg pics as "cover" pics and 2 jpegs at the end, for both videos. If I did the first one on a different computer I would think operating system, but both videos were done on the same laptop, and both very similarly edited.
  3. I am using Windows 10. 64 Bit Intel Celeron CPU, N3060 @1.60 GHZ. 4 GB Ram. I am saving to a 500 GB Remote storage device. about 2 weeks ago I was able to save a 53 min video in just a couple hours. The last one took 19 hours approx. I didnt upgrade the software, and fro what I can find, settings are all at default. The reason I am asking about the upgrade is because the last time I upgraded, I got a message stating I only have 1 use left on my product registration number (not quite sure the exact wording of the email). Thank you for getting back to me!
  4. I bought Video Pad as well, and have no complaints, using it 2 plus years now. The last few days, its taking 20 plus hours to export my finished/edited project. Its a 43 minute video, 1920x1080. I use Version 5.32. I have 2 questions. What can I do or are doing wrong that all of a sudden my export time is so long. And, is there a newer version of VP I can load without having to pay again...I just renewed 3 months ago. Thanks
×
×
  • Create New...