This software is described as "Twelve Keys Music Transcription Assistant" and Twelve Keys Music Transcription Software." Again, as I indicated in my two posts on this topic, I fail to see how this program transcribes music, or in any way actually assists with determining melody or chord structure that leads to transcription in any form.
If the NCH staff cannot help me utilize this software program, I can see no reason why I should not respectfully request a refund.
I'd be grateful for some help. Gekker, an expert, took the time and made the effort to respond to my questions. Much appreciated. And, while I am certain that the information he offered made sense to him, and perhaps others, his response was not at all helpful to me.