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dev

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  1. Used for IVM software, brand new - Click for eBay auction
  2. dev

    Call routing by CID

    I will eventually have a large amount of mailboxes for certain CIDs. (actually it looks like we will be going with DID now but it amounts to the same thing). I was hoping I wouldn't have to develop any additional software and could use the IVM 'out of the box' but it looks like in the long run if it could read a text file it will save on delays. Thanks for the link...looks like I have more work to do.
  3. dev

    Call routing by CID

    Im evaluating the IVM software for my company and spent several hours trying to accomplish the following: Client calls the IVM server Server obtains caller ID of client Client is forwarded to a specific mailbox based on the CID I havent been able to find a way to add multiple CIDs using the OGMs. An example is below for clarification: Call comes in from 555-555-5555 and is automatically routed to mailbox1 without having to enter any prompts Call comes in from 555-555-1234 and is sent to mailbox2 etc. Ideally if I could have a list of phone numbers the IVM reads with the appropriate mailbox listed next to it that would be best. 555-555-5555:mailbox1 555-555-1234:mailbox2 555-123-5555:mailbox3 If there's a way to accomplish the above we will be purchasing the software. Thanks, Eric
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