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Fred28

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Posts posted by Fred28

  1. I´m sorry to hear this happened. You should be able to change the program you wish to open the files with by right-clicking on one of the files, then go to OPEN WITH, if the correct app does not show in the list click on MORE APPS and then check the list, select the correct app and make sure to check the box for "Always use this app to open XXXX files" and click OK. 

    That should do it. 

  2. SoundTap does not offer an option to pinpoint an specific website or a specific web browser such as FireFox. It should automatically detect the sound streaming through your computer speakers. Although, if you are trying to record from a source such as Spotify or anything that is DRM protected, the program will not record. NCh Software does not list the differences between their free and paid versions.

     

     

  3. Have you tried reinstalling the program and see if that helps with your issue? If not you can try going to START > SETTINGS > SYSTEM > from the pane on the left click on SOUND > then from the pane on the right click on the SOUND CONTROL PANEL > on the window that opens go to PLAYBACK > right-click on the device you have set as default for playback and choose PROPERTIES > ADVANCED tab > check the options under EXLUSIVE MODE section and click APPLY > OK and then OK again and test one more time. If the issue persists then you might want to contact NCH Technical Support here:  https://www.nch.com.au/support/index.html

  4. Asegurese que tiene instalada los drivers mas recientes de EasyCap, tambien acceda a Debut y vaya a OPCIONES > VIDEO y escoga la opcion de WEBCAM, revise si el dispositivo esta siendo reconocido como un webcam, si es asi. seleccionelo y trate nuevamente. Si esto no funciona le sugiero que contacte al departamento de soporte de NCH Software para mas ayuda. Puede crear un tiquete de soporte para ellos desde el siguiente enlace:  https://www.nch.com.au/support/es/index.html

  5. Weird, you should be able to open FINDER > APPLICATIONS > drag and drop the app into the trash and then empty the trash. 

    If you are unable to do the above you can install again and when you are asked to move the app into the apps folder and you do, you will get a prompt asking you to either keep or replace the version you currently have installed. Make sure to choose the REPLACE option.

  6. This does not seem correct. If you reached out over a year ago and you were recently told that there is a newer version that resolves the bug you had reported back then you are way over the free upgrade period which is 6 months this is probably why you are being asked to upgrade to the latest version. This you are saying here "they are taking your ideas and then charging you for them. You are developing and testing their software for them and they are taking your money while doing it." is just not true, you can reach out to NCH Tech Support team and discuss this with them. 

  7. "Be aware, that if you purchase a licensed version, it is only good for that version. If they release an updated version, you will have to purchase that new version. Even if it fixes bugs in their software, and believe me, this software has bugs, they will charge you to update."

    This is not true, all NCH licenses come with 6 months of free upgrades. After that period if a new version is released then you can choose to either keep using the version your license supports or you can upgrade your license for a discounted price to use with the latest versions and this new license will also come with 6 months of free upgrades. 

  8. In that case you can use the COMMENTS or PRIVATE COMMENTS on the invoice to add that information. Depending on whether you need the customer to see the information you are adding or not you will use one or the other. The COMMENTS will be printed in the invoice the PRIVATE COMMENTS are for internal use only so this will not be seen by the customer.

  9. You opened this post under Express Rip, I´m guessing you are referring to Express Invoice. I will be moving this to the Express Invoice forum. 

    Regarding what you are asking a bank account cannot be added to the invoice and what exactly do you mean by "add  goods received in good order" ? Could you please elaborate.

  10. This is not part of PhotoStage, with PhotoStage you will create the slideshow but it is not a presentation it is actually a video what you create. The VideoPlayer you use to show the slide show will need to allow this and it will basically be a play and stop. If you want the slideshow to be something like PowerPoint you will need a different program from NCH to create and show your presentation. The name of the program is called EXPRESS POINTS you can learn more about it here:  https://www.nchsoftware.com/presentation/index.html

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