Jump to content

Fred28

Admin
  • Content Count

    242
  • Joined

  • Last visited

Everything posted by Fred28

  1. Fred28

    sincopas

    Hola, No logro localizar nada que se asemeje a lo que menciona en Express Scribe. Podría brindar mas información y si puede compartir alguna captura de pantalla que sea de ayuda para lograr entender mejor el problema.
  2. Hello, If you haven´t already please make your request at: http://nch.invisionzone.com/topic/28144-delay-the-streaming-audio/
  3. Fred28

    Statement

    Hello, Make sure you have the correct time period set then you can try recalculating the customer balance, if that does not work. I would suggest you contact NCH Technical support and see if they can assist you with this, you will probably need to send them a backup of your data for them to be able to assist. You can create a support ticket for them on the link https://www.nch.com.au/support/index.html  Good luck!
  4. The answer is the same.
  5. Hello! This could be do to the information that is on the PDF file you converted. If you like you can share the PDF file and I can check it to confirm. Or you might also want to contact NCH Technical Support team and ask for their help. You can create a support request for them through the link: https://www.nch.com.au/support/index.html 
  6. Fred28

    Bell

    Hello, I think the best thing to try if you have not already is to create a backup of all the information you have created in FastFox, there is a tool in the program for you to create a backup should be under ¨File¨ > ¨Backup Data¨ , use this option to create the backup then uninstall the program from your PC and install it again. Make sure you install the version compatible with your license and when done open the program register the license then go to ¨FILE¨ > ¨Restore Backup¨ and restore the backup you had previously created test and see if it made a difference if not. I will suggest you reach out to the NCH Technical Support team and see if they can assist you. You can create a support ticket for them through the link: https://www.nch.com.au/support/index.html 
  7. Fred28

    Miss

    Hello! The license that NCH Software is currently offering is for lifetime which is a one time payment. You can create a support ticket for NCH Support team on the link below if you need more information: https://www.nch.com.au/support/index.html 
  8. Please report the problem at https://www.nch.com.au/software/bug.html so that our development team can investigate it.
  9. Hello, To answer that, I think it would be best if you reach out to NCH Technical Support. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  10. Fred28

    Punch and Roll

    Hello, I have checked but WavePad does not have the option to do a "punch and roll" as you described. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ good luck!
  11. Hello! In this case the best you can do is contact NCH Technical Support Department for them to assist you properly. you can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html  Good luck!
  12. Fred28

    Laurie

    Hello, How are you sending the file? What size is the file you are trying to send? If you are trying to send this by email, what email server are you using? You can also try reaching out to NCH tech support by creating a support ticket at: https://www.nch.com.au/support/index.html 
  13. Hola, Puedes usar el enlace que comparti antes para bajar la version que soporta tu licencia y asi no tienes que pagar extra. Te dejo el enlace otra vez: - http://www.oldversiondownload.com/
  14. Hello, To take screenshots using Debut all you need to do is click on the ¨CAMERA¨ icon at the bottom, next to the ¨FPS¨ measurement bar. If you do not see this option or it is not working for you tell me what happens exactly when you try to take a screenshot? You can also try reaching out to the NCH Software Technical Support team and see if they can assist. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html  Good luck!
  15. Hello, You should be able to erase and write in the space where you change the symbol to set what you need. Are you not able to do this? If that is the case I will suggest you reach out to the NCH technical support department for help. You can create a support ticket for them through the link below: - https://www.nch.com.au/support/index.html 
  16. Hello, If you purchased directly from NCH they should have sent you an email with the license registration code. if you purchased through a retail store you should have a yellow tag (paper) that has the Serial Number in it, this serial you must have activated at some point to receive the license registration code which is a code made of numbers and letters that you have to input into the program to complete registration. You must also have the version of the program that is compatible with your license installed to be able to use your registration code to complete registration. If you are not sure you have the correct information I will suggest you contact NCH support for them to provide you the information you need to register and step by step instructions. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  17. Hello, If it says uninstall is complete then it should be removed unless it tells you it cannot uninstall. I would suggest you reach out to NCH technical support for steps on how to remove it if you are having issues. You can create a support request for them through the link below: - https://www.nch.com.au/support/index.html  Good luck!
  18. Hola, En ese caso puede visitar la pagina web de abajo donde se encuentran todos los instaladores viejos de los programas de NCH Software incluyendo WavePad, solo busque el program y revise bien cada link uno de ellos deberia decir 7-11 y la fecha en que esa version salio. http://www.oldversiondownload.com/
  19. Hello, Can you provide step by step of what you are doing? I think in your case it would be best to reach out to NCH Technical Support so that they can test this on our end and advise you accordingly. You can create a support request for them through the link below: - https://www.nch.com.au/support/index.html 
  20. Fred28

    mr

    Hello, If you are referring to one of the passwords of the user accounts you create to access the program through the web access you will need to open the program itself, go to ¨Options¨ > ¨Web Access¨ and at the bottom you have the user accounts you have created, you can select one and click the ¨Edit¨ button and here you can change the password to whatever you need. If you went through the email settings on the program and you set this up correctly you should also be able to use the ¨Recover Password¨ option from the Web Access login page. Good luck!
  21. Hello, When you use the backup data feature of the program it should backup everything you have created in the program including all businesses you have and the information for each one of those businesses. When using the ¨Restore data¨ feature you will not be able to pick which data to restore, it will just restore the entire backup. Good luck!
  22. Hello, The only way I think you can do this is by going to ¨Accounts¨ , if you already have an account created then select it and click on ¨Edit¨ here you will be able to check the ¨Enable online account access¨ option and then on the ¨Financial Institution¨ section click on the drop-down menu and select to ¨Download Financial Institutions¨, this should start the download again. Good luck!
  23. Hello, Unfortunately the program has no option to remove this, you can try sending a suggestion to the NCH Developer team about this but there is really no promise that this will be changed. You can send suggestions or feedback about NCH products through the form at http://www.nch.com.au/suggestions/ Good luck!
  24. Hello, It might be an issue with installation. Try reinstalling the program and test if the same thing happens I would really recommend that you contact NCH Technical Support for assistance. You can create a support ticket for them through the link below: - https://www.nch.com.au/support/index.html 
  25. Yes, you can you will just need to install the version of the program that is compatible with your license to be able to register. You can contact NCH Support for them to provide you the correct installer for the version that you need. You ca create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
×
×
  • Create New...