Jump to content


  • Content Count

  • Joined

  • Last visited

Everything posted by Fred28

  1. Please contact NCH Technical Support for more information: https://www.nch.com.au/support/index.html 
  2. What steps are you taking to burn the iso file in the disk? Can you mount the iso and test to make sure it works, then load the iso into EX Burn again and try again but make sure to use a slower writing speed. You might also want to contact NCH Tech support for help: https://www.nch.com.au/support/index.html 
  3. Fred28

    Doesn't work

    Sorry but I´m not sure what you mean by you try to ¨ run the preset apps¨ could you elaborate more? You might also want contact NCH tech support: https://www.nch.com.au/support/index.html 
  4. Fred28


    Hello, Could you provide more detail about what you need to do exactly, sorry I´m not familiar with the term ¨punch in¨ could you elaborate. Mixpad has very few editing tools, you can check this link and see if you find what you need: http://help.nchsoftware.com/help/en/mixpad/win/editing_clip.html You can also contact NCH tech support and see what they say: https://www.nch.com.au/support/index.html 
  5. Fred28


    Sorry it seems that any content created using the free version will always have the watermark and it cannot be removed by purchasing. You will need to start over or try and select cut and replace the part with the watermark. You can confirm this with NCH support: https://www.nch.com.au/support/index.html 
  6. Hello, I have tested on PhotoPad but I could not find a way to do this. It would be best if you reach out to NCH tech support and see if they can recommend a program that will do what you need. https://www.nch.com.au/support/index.html 
  7. Do all dictations come from the same source? Do you get any error messages when loading the files? You will need to provide more details so we can help. You can also try creating a support ticket for NCH technical support team using this link: https://www.nch.com.au/support/index.html 
  8. Fred28


    Hello, Sorry not sure what you are asking or what issue you have, I can try to help but I will need more details.
  9. Fred28

    Change Background

    Hello No, Debut does not have that feature. You can confirm with NCH Tech team by creating a support ticket through this link: https://www.nch.com.au/support/index.html 
  10. Hello, Why don´t you try uninstalling the application from your PC and then installing it again to see if that corrects the issue. If it does not I will suggest you contact NCH tech team and see if they can help you with this. You can create a support ticket from this link: https://www.nch.com.au/support/index.html 
  11. The version I use is not from the Microsoft store, the versions on App stores are usually not the latest versions and if there are issues there is not much to do other than removing the app and adding it again to see if that corrects the issue if it does not you will need to wait for a new version to be added. You might want to contact NCH support and ask about this just create a support ticket using this link: https://www.nch.com.au/support/index.html 
  12. Hello, I´m not aware of any lyrics tool or menu in Crescendo, you might want to create a support ticket for NCH tech support on this link: https://www.nch.com.au/support/index.html  so you can ask them and see what they say.
  13. Hello, They all should have this option, I think you might need to reinstall but I think it might be best if you contact NCH support just to be on the safe side. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html
  14. No creo que eso sea posible y si lo es será con varios programas diferentes. Puedes crear un tiquete de soporte para NCH para que ellos confirmen si es así o no. Puedes crear el tiquete al departamento de soporte de NCH desde aqui: https://www.nch.com.au/support/es/index.html
  15. En ese caso debes contactar al equipo de soporte de NCH para que ellos pasen tu solicitud al departamento correcto. Puedes crear un tiquete de soporte desde el siguiente enlace: https://www.nch.com.au/support/es/index.html
  16. Hello, In that case all you need to do is right click on the note you need to change the stem on and a menu with many options will pop-up one of the options is ¨Stem¨ if you hover over it you will get the options ¨Up¨ or ¨Down¨.
  17. When you import from a CSV you are supposed to match the columns with what the program has you will need to allocate that but basically you will need to test and see in what position it will show as you want it when the import is done.
  18. Hello, I think it would be best if you reach out to NCH tech team and see if they can provide you the correct version and license to use with it so you can register successfully. You can create a support ticket for them on the following link: https://www.nch.com.au/support/index.html 
  19. Hello I don´t think it does. The media bin has several tabs to store all media you load (images, audio files, videos) and they will all be divided but there is no option to load files in order following the folder structure of where you have them saved. You can reach to NCH tech support and see if they have more information. https://www.nch.com.au/support/index.html 
  20. Hello, If you no longer have access to the old laptop and you are getting a "Too many installs" error message when registering your license on the new one, try entering the numeric portion of your registration code at http://www.nch.com.au/kb/10078.html and try again. If that does not work you might want to contact NCH Tech support at: https://www.nch.com.au/support/index.html  When installing on the new laptop you also need to make sure you installed the version compatible with your license or you will not be able to register it. NCH tech support can provide you the link to download the correct version if you need it
  21. Hello, First, go to ¨Options¨ and under the Playback tab make sure you do have the correct playback device selected and that the programs volume is set to max and then click ¨OK¨. On the main page if you have a small window called ¨Channels¨ make sure both the ¨0¨ and ¨1¨ are blue, this means both channels are on. Then test again and see if you get audio. If you do not I think your next step is to contact NCH tech support. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html 
  22. Hello, You should be able to download free versions of NCH programs from the link below: https://www.nchsoftware.com/software/free-downloads.html I do know that free versions will ask you from time to time if you are using the program for non-commercial home use only or for commercial use, if you do not choose the first option or close the message the free version deactivates and it activates the trial version which will then block after a couple of uses or right away. NCH Software says that as per company policy they do not list the differences between their paid and free versions.
  23. Hola, Puedes tratar de cambiar el formato la resolucion y el FPS para ver si mejora. Si no es el caso talvez sea bueno que reinstales el programa. Si compraste una licencia y no sabes que version bajar ponte en contacto con el equipo de soporte de NCH Software para que te ayuden. Puedes crear un tiquete de soporte para ellos desde el siguiente enlace: https://www.nch.com.au/support/es/index.html
  24. Fred28


    Can you tell me what are the exact steps you are taking to create the account and add the opening balance and what exactly are you trying to enter in the opening balance? You can also try reaching out to NCH support for assistance by creating a support request for them on the link https://www.nch.com.au/support/index.html 
  25. Fred28


    Hello, I checked but it looks like it is not an option. You might want to confirm with NCH Technical Support if you like. Just create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  • Create New...