Jump to content

Fred28

Members
  • Content Count

    101
  • Joined

  • Last visited

Everything posted by Fred28

  1. Hello, It would seem logical that it would add the new information under the same customer, if not the program will find a conflict because of the repeated name, now I have not tried this so it would be best for you to try which you can do with the free version to test if it works then great if not I will suggest you contact NCH Technical Support to see if they have a better idea of what is going on. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good Luck!
  2. Hello, If you need to add a new account or make changes to one, go to ¨Chart of Accounts¨ from there you will have a ¨New¨ icon on the toolbar and an ¨Edit¨ icon as well. With the ¨New¨ you can add a new account and with the ¨Edit¨ you can edit any accounts you see on the list. If this is not what you are referring to please provide more information about what you are trying to do. In any case if you need more information or assistance please go ahead and create a support ticket for NCH technical support, you can do so from the link below: https://www.nch.com.au/support/index.html  Good Luck!
  3. Fred28

    Slide show

    Hello, The program does have the option for you to burn to a DVD, all you need to do is go to ¨Export¨ and from the options choose the ¨DVD movie disc¨ then select the burning settings and you should be able to burn the slideshow into a DVD. Good luck!
  4. Hola, Entonces debe haber un error con el programa, lo mejor que puedes hacer es crear un tiquete de soporte tecnico para el equipo de NCH Software. Puedes crear el tiquete usando el siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte!
  5. Hola, Para elegir el archivo de salida, revise la parte inferior izquierda del programa, ahi deberia encontrar la opcion para escoger el formato de salida. Si tuviera algun problema lo mejor seria que contacte al soporte tecnico de NCH, puede hacerlo atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena Suerte!
  6. Hello, So you purchased a license? Or are you still trying to use the free version (Free version does not need to be registered as it is free). Please provide more information about what the issue is. If you did purchase a license and you are being asked to register over and over again I would suggest you create a support ticket for NCH Technical support for them to assist you properly. You can do so from here: https://www.nch.com.au/support/index.html  Good luck!
  7. Hola, En este caso tendrias que crear un tiquete de soporte para el departamento de soporte tecnico de NCH Software para que ellos te brinden el numero de licencia y el enlace para instalar la version del programa que es compatible con tu licencia. Puedes crear el ticquete en el enlace de abajo: https://www.nch.com.au/support/es/index.html Suerte!
  8. Hello, I think you should check the user´s manual which you can find on the link I left below, I also left other links I took from the User´s manual which might be helpful to you. http://help.nchsoftware.com/help/en/disketch/win/index.html http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html http://help.nchsoftware.com/help/en/disketch/win/concepts_stationery.html Good Luck!
  9. Hello! NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ Good luck!
  10. Hello! So I have contacted NCH Software about this before and it seems they do not list the differences between paid versions and free versions of their programs. Good luck!
  11. Hello, Please open the program, load the file you are going to work with, then please click on the ¨Tools¨ tab at the top of the program window. Then please click on the ¨Tools¨ icon on the toolbar and from the options displayed please select ¨Embroidery¨ , now to the right of your screen you should have the ¨Effects and Layers¨ menu under ¨Embroidery¨ you will see the options ¨Colors¨ and ¨Stitches¨ here you can change the amount of colors and stitches you will be using on the file. Good Luck!
  12. Hello guys, The program should be able to convert those files at least the paid version should, now if the resulting files have issues I would suggest you try reinstalling the program and see if that helps. If not, I would suggest you create a support ticket for the NCH Technical support team and see if the have any other suggestions you can try. You can create a ticket for them here: https://www.nch.com.au/support/index.html  Good Luck!
  13. Hello, You will need to elaborate more, I have tried doing what you say and it seems to work fine not sure what is it you expect the program to do? If you think is not how it is supposed to work it would be best if you contact NCH technical support for assistance. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good luck!
  14. Hello, Actually, there is no way to change this on the resulting invoice, when you reorder the columns as you already noticed it is only done on the ¨Create new Invoice¨ page after you click on ¨Record and preview¨ or any of the other options the columns will go back to normal. You can create a ticket for NCH technical support to report this. You can do it on this link: https://www.nch.com.au/support/index.html  Good luck!
  15. Hello, In this case I think it would be best if you create a ticket for NCH technical support so that they can help you with your issue. you can create the ticket on the link below: https://www.nch.com.au/support/index.html 
  16. Hello, Do you by any chance have a regular network camera you can try? Also, if you remove the part that says ¨/videofeed¨ and just add the IP and the port does the same thing happen? If the same thing happens and you try a regular network camera and it works then it is very probable that they are not compatible. If you want to double check on this I will recommend you create a ticket for NCH tech support and see if they have any other ideas you can try. Good Luck!
  17. Hello, There is no other options to change this, to me it seems as if the program is corrupted. I suggest you try to reinstall the program and if that does not work the best you can do is contact NCH Software Technical support and see if they have any other ideas. You guys can create a support ticket for them from the link below: https://www.nch.com.au/support/index.html  Good Luck!
  18. Hello, The best thing to do would be to reinstall the program to see if that corrects the issue. If this does not work I would suggest you contact NCH Software tech support to see if they can assist. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good luck!
  19. Hello, If you open the program and you go to ¨Options¨ then the ¨Metronome¨ tab here you should see the Metronome volume bar, make sure that is turn all the way up. Then under the ¨General¨ tab make sure the correct playback device has been selected. If this is all setup correctly then I would suggest you try reinstalling the program without uninstalling so you do not have to register again. If that does not work, then you should probably create a support ticket for NCH Software Technical Support, you can do so from this link: https://www.nch.com.au/support/index.html  Good Luck!
  20. Hello, If you have version 9.01, I would suggest you try and reinstall the program again, you can do so without uninstalling so you do not have to register again or you can uninstall if you like but you will have to register the license again when you are done installing the program again. If this does not work, I would suggest you create a support ticket for NCH Software Technical support so that they can assist you. Just in case, you can create a ticket for them through this link: https://www.nch.com.au/support/index.html  Good Luck!
  21. Hello, It seems the last few versions of the program will only allow you to actually copy the time stamp to the clipboard, you will then need to press ¨Command + V ¨ to actually paste the timestamp. Regarding the issues you guys are having with the M4A files I will recommend you create a support ticket for NCH Technical support and see if they can assist you with that. You can create the ticket here: https://www.nch.com.au/support/index.html Goodluck!
  22. Fred28

    FInd Peak Level?

    Hello, In this case it would be best for you to contact NCH tech support for assistance and see if this is a bug or if the shortcut has been removed as the manual is not necessarily exact to the version you have. You can create a support ticket for them here: https://www.nch.com.au/support/index.html  Good luck!
  23. Hello, STAMP should only change the Metadata it should not affect at all the integrity of the audio file, does it happen with all discs you change? Or only one? Try again and if the issue persists I would recommend you contact NCH Software Tech support and see if they can assist you with this. You can create a support ticket here: https://www.nch.com.au/support/index.html  Good Luck!
  24. Hello, Actually, those two servers will be the only ones that Express Rip will use. There is no way to change this and since they are free they might not always load the correct album information. You can send a suggestion to the NCH Software developers about the program and features using this link if you like: http://www.nch.com.au/suggestions/ Good Luck!
  25. Hello, When you start to record with Debut, a message will show up letting you know that the debut window will be minimized while you record so it will not interfere with what you are recording, but there is no way to set up a key on your keyboard to click to minimize or maximize the window. I´m not sure about the second question I do not understand what you want to do exactly. You should not have to do anything for video and audio to synchronize when you record with Debut audio and video should be synchronize, if this is not happening then there is something not working properly (which does not necessarily mean is the program, it could actually be the setup you have for the device you are using to record.) If you think you have this issue or need more information you can create a support ticket for NCH technical support here: https://www.nch.com.au/support/index.html  Good Luck!
×
×
  • Create New...