Fred28

You should create a support ticket here: https://www.nch.com.au/support/index.html

You should not be asked for a password unless you are choosing that you own a Platinum Support Plan, which if you do you should have the password.

Also, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/

That is not correct. If you were using the free version you are prompted from time to time to confirm you are using the program for non-commercial home use only, if you close this prompt by mistake or you choose any other option than the one that says you are using for home use only, this version blocks and changes to the trial version which will eventually ask you to purchase. But the free version on its own and as long as you keep choosing the correct option when prompted it will not ask you to purchase at any point. Also, you need to make sure you actually installed the free version and not the trial version. The link Elk provided above is the correct link to the free version of the program. 

Hi If you are submitting a bug report and it is not working for you I would suggest you create a support ticket so technical support from NCH can assist you properly. You should be able to create a support ticket here:  https://www.nch.com.au/support/index.html

Hi all information created in the program is saved locally to your computer. If you delete a quote, invoice or receipt there is no way to recover this you will need to manually add that again or if you have a previous backup before these were deleted you can restore that (although this might not be the best option because if you added any other information after you created the backup that information will be missing.)

For the Invoice cancellation if you mean how you can delete an invoice you can go to VIEW > INVOICES > search for the invoice in question and select that, then click on the DELETE icon on the toolbar.

I´m not sure I understand what you describe on the first paragraph or where you are at. maintenance releases are made to correct bugs reported on previous releases or add new features, They keep updating the programs to make them better. Also, updating is not mandatory, you can always keep using the versions compatible with the license you paid for if they work fine for you. 

If you have any issues I would suggest you create a support ticket here: https://www.nch.com.au/support/index.html

So are the slides blank after you export? What export settings are you using? Do you have videos or images or both in the slide show? Did you applied any transitions? What steps are you taking when exporting? Please provide step by step.

You might also want to contact NCH Technical Support for assistance here:  https://www.nch.com.au/support/index.html

Hi!  

What type of video file are you loading? Also are you using the professional or home edition? Is your license registered within the program? 

I would suggest you contact NCH Technical Support to report your issue and see if they can help in resolving this. You can create a support ticket for them here:

https://www.nch.com.au/support/index.html 

You can access the support pages and user manuals for both programs from the links below:

- https://www.nch.com.au/wavepad/support.html

- http://help.nchsoftware.com/help/en/wavepad/win/index.html

- https://www.nch.com.au/mixpad/support.html

- http://help.nchsoftware.com/help/en/mixpad/win/index.html

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Yes, you should be able to click on the TEXT icon on the toolbar, you can set the TEXT BOX on one side and expand and you can then click on the TEXT icon again and set the second TEXT BOX on the other side expand and then change the size of the font, you should be able to add the text you need as columns on both TEXT BOXES.

Please note this is a users forum, if you wish to report this to NCH Technical support you must contact them through the link below so you can receive assistance.

https://www.nch.com.au/support/index.html

There seems to be a bug opened for this with NCH Software, you might want to contact NCH Technical Support to report you have this issue as well and so it can be raised to the developers of the program.

You can create a support ticket for them here:  https://www.nch.com.au/support/index.html

WavePad is not designed to record streaming audio. It will record from a microphone but not streaming audio. 

That will depend on the information you want to open, and it must be in CSV format which is the only format Express Accounts will accept.

You can check pricing for the software here:  https://secure.nch.com.au/cgi-bin/register.exe?software=accounts

It is a standalone program, but it offers a web based feature to access the information if you need to.

That will depend, if you are using the trial version and you already exported before then the trial might be over and this is why you are being asked to purchase. Also, you might be trying to export using a format that is not supported in the free version and this might also be why you are being asked to purchase, try testing other formats and see if one of them lets you export.

Tendra que contactar al sopórte de NCH Software aqui:  https://www.nch.com.au/support/es/index.html 

WavePad for mobile devices (eg. iPad, iPhone, Android) does not support bluetooth external devices.

NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ 

Do you know which specific version you had? version 8.00 is for mac not windows, you can download 8.03 from the link below:
 

http://www.oldversiondownload.com/oldversions/switch-8-03-2020-03-10.exe

You can search for other versions here:

http://www.oldversiondownload.com/  (just press CTRL + F, to search for switch on the list and you will see all the download version options for it.

I checked with them and it seems they opened a bug report to be reviewed by the developers. So basically the option is to wait until the developers review the case and provide a fix for this bug. 

Are you sure Pixillion is licensed? If it is, it should convert the files. Would you share one of the PSD files here so we can test. You might also want to create a support ticket for NCH Technical support here:https://www.nch.com.au/support/index.html

Yes, you can click on the VIDEO OPTIONS button and you should be able to set the Frame rate there, although I do not think it will go down to 1fps nor 0.5 fps.

NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ 

This is a user forum. You will need to contact NCH Support here: https://www.nch.com.au/support/index.html to create a support ticket so this can be escalated to their developers to confirm this for you.

Could you share the file for testing? Have you tried reinstalling the program to see if it corrects the issue? You might want to contact NCH Tech Support for assistance, you can create a support ticket here:  https://www.nch.com.au/support/index.html

You must create a backup of all your information if you haven't already, you need to move that backup to the new computer. Install the program on the new computer and load the backup, confirm all your information is there and then uninstall the program from the old computer and register your license on the new one. 

In the new computer, you need to make sure you install the version of Express Invoice that is compatible with your license. You will need to reach out to NCH Tech Support to get the correct download link if you do not have that. You can create a support ticket for them here: https://www.nch.com.au/support/index.html

**You must make sure you have a working backup, all information is saved locally in your computer so you cannot uninstall the program from the old computer until you make sure your backup works or you will lose all the information you have.