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Everything posted by Fred28

  1. NCH has different language versions of the program, not all obviously but I think these are the ones: -English. -Spanish. -French. -Italian. -Japanese. -German. -Korean. You might want to double check with them. https://www.nch.com.au/support/index.html
  2. Fred28


    I can tell you for the first question that according to NCH Tech team licenses are for one PC and only one user on that PC. If you need to install on other PC you will need to purchase a second license. For the second question you might want to reach out to NCH tech team and see if they have any information. https://www.nch.com.au/support/index.html
  3. In that case you better contact NCH tech team for assistance: https://www.nch.com.au/support/index.html 
  4. If you are sure it is registered then you should contact NCH Tech team: https://www.nch.com.au/support/index.html 
  5. Fred28


    You should contact NCH tech team here: https://www.nch.com.au/support/index.html 
  6. Fred28


    You should contact NCH tech team here: https://www.nch.com.au/support/index.html 
  7. I do not think so. You can confirm with NCH tech team if you like from here: https://www.nch.com.au/support/index.html 
  8. The best thing you can do is contact NCH software tech team and see if they can help you figure out why it is giving you that error message. You can create a support ticket for them here: https://www.nch.com.au/support/index.html
  9. Fred28

    Phil Y

    I do not think the program has this option. You can confirm with the NCH technical team here: https://www.nch.com.au/support/index.html
  10. In that case you better contact NCH tech team and report this, if it is a bug they will escalate to their developers to fix it. https://www.nch.com.au/support/index.html
  11. You might want to contact NCH tech team for assistance, https://www.nch.com.au/support/index.html
  12. Fred28

    Basic vs. Pro

    The trial version should work for around 14 day but this could be less depending on usage. The basic version should not have any limitations on the length of dictations and your Pedal should work fine with it as well. You might want to contact NCH tech team for more information as this is a user forum. https://www.nch.com.au/support/index.html 
  13. In that case I would suggest you contact NCH tech team and report this, if it is a bug their developer team will look at it. https://www.nch.com.au/support/index.html 
  14. Fred28


    Hello, Sorry are you trying to capture video and sound? If you are using recordpad for this it will not work. RecordPad is an Audio Recording software and it does not record video. If you need to record video you will need a program such as Debut which is also from NCH Software.
  15. In this case I think you might want to contact NCH Tech team here: https://www.nch.com.au/support/index.html 
  16. Fred28

    backing track

    The file types supported by Mixpad can be checked here: https://www.nch.com.au/mixpad/kb/531.html see if the file types you are trying to load are listed. You can reach NCH tech team through this link https://www.nch.com.au/support/index.html 
  17. I have seen this before and according to the NCH tech team and actually the Debut User´s Manual, Debut does not support any type of camcorders. You can check with the NCH tech team if you like: https://www.nch.com.au/support/index.html 
  18. Debut will not allow you to do what you described, you can change the position of the camera using the camera overlay controls but to set locations not freely and it will not allow you to cutout the camera overlay while still recording the screen, you will need to stop or pause the recording disable the camera overlay and then enable again. You can confirm with the NCH tech team if you like; https://www.nch.com.au/support/index.html 
  19. If the business you are trying to delete is the business that was created first when you opened the program then you will not be able to delete that. You can delete any other you have created but not the first one that was created. You can check with NCH tech support : https://www.nch.com.au/support/index.html
  20. Fred28

    Turn on monitoring

    No sorry, monitoring will start once you star recording. You might want to confirm with NCH Tech team: https://www.nch.com.au/support/index.html 
  21. I would recommend you contact NCH Tech team for assistance: https://www.nch.com.au/support/index.html You might want to let them know how is the device you are capturing from setup and if you are doing this on windows or mac.
  22. I'd recommend opening a support ticket at https://www.nch.com.au/support/index.html Tech support will need to know what kind of files your importing, and they may need a sample.
  23. Sorry express accounts does not have an option to add a customer name to a Non-Invoiced cash sale, you can confirm with the NCH tech team if you like here: https://www.nch.com.au/support/index.html 
  24. Check the options menu and the ¨Hot-Keys¨ to make sure they are set correctly and that you are using the correct keys or combination of keys. You may want to reach out to NCH tech tech team if they are not working as they should. https://www.nch.com.au/support/index.html 
  25. You mean if she can set up a timer so the program does not start recording after 3 seconds? The program does not offer this option. She should use the shortcuts to start recording when she is ready so she does not have to use the controls on the program.
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