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Fred28

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About Fred28

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  1. Fred28

    Miss

    Hello! The license that NCH Software is currently offering is for lifetime which is a one time payment. You can create a support ticket for NCH Support team on the link below if you need more information: https://www.nch.com.au/support/index.html 
  2. Please report the problem at https://www.nch.com.au/software/bug.html so that our development team can investigate it.
  3. Hello, To answer that, I think it would be best if you reach out to NCH Technical Support. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  4. Fred28

    Punch and Roll

    Hello, I have checked but WavePad does not have the option to do a "punch and roll" as you described. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ good luck!
  5. Hello! In this case the best you can do is contact NCH Technical Support Department for them to assist you properly. you can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html  Good luck!
  6. Fred28

    Laurie

    Hello, How are you sending the file? What size is the file you are trying to send? If you are trying to send this by email, what email server are you using? You can also try reaching out to NCH tech support by creating a support ticket at: https://www.nch.com.au/support/index.html 
  7. Hola, Puedes usar el enlace que comparti antes para bajar la version que soporta tu licencia y asi no tienes que pagar extra. Te dejo el enlace otra vez: - http://www.oldversiondownload.com/
  8. Hello, To take screenshots using Debut all you need to do is click on the ¨CAMERA¨ icon at the bottom, next to the ¨FPS¨ measurement bar. If you do not see this option or it is not working for you tell me what happens exactly when you try to take a screenshot? You can also try reaching out to the NCH Software Technical Support team and see if they can assist. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html  Good luck!
  9. Hello, You should be able to erase and write in the space where you change the symbol to set what you need. Are you not able to do this? If that is the case I will suggest you reach out to the NCH technical support department for help. You can create a support ticket for them through the link below: - https://www.nch.com.au/support/index.html 
  10. Hello, If you purchased directly from NCH they should have sent you an email with the license registration code. if you purchased through a retail store you should have a yellow tag (paper) that has the Serial Number in it, this serial you must have activated at some point to receive the license registration code which is a code made of numbers and letters that you have to input into the program to complete registration. You must also have the version of the program that is compatible with your license installed to be able to use your registration code to complete registration. If you are not sure you have the correct information I will suggest you contact NCH support for them to provide you the information you need to register and step by step instructions. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  11. Hello, If it says uninstall is complete then it should be removed unless it tells you it cannot uninstall. I would suggest you reach out to NCH technical support for steps on how to remove it if you are having issues. You can create a support request for them through the link below: - https://www.nch.com.au/support/index.html  Good luck!
  12. Hola, En ese caso puede visitar la pagina web de abajo donde se encuentran todos los instaladores viejos de los programas de NCH Software incluyendo WavePad, solo busque el program y revise bien cada link uno de ellos deberia decir 7-11 y la fecha en que esa version salio. http://www.oldversiondownload.com/
  13. Hello, Can you provide step by step of what you are doing? I think in your case it would be best to reach out to NCH Technical Support so that they can test this on our end and advise you accordingly. You can create a support request for them through the link below: - https://www.nch.com.au/support/index.html 
  14. Fred28

    mr

    Hello, If you are referring to one of the passwords of the user accounts you create to access the program through the web access you will need to open the program itself, go to ¨Options¨ > ¨Web Access¨ and at the bottom you have the user accounts you have created, you can select one and click the ¨Edit¨ button and here you can change the password to whatever you need. If you went through the email settings on the program and you set this up correctly you should also be able to use the ¨Recover Password¨ option from the Web Access login page. Good luck!
  15. Hello, When you use the backup data feature of the program it should backup everything you have created in the program including all businesses you have and the information for each one of those businesses. When using the ¨Restore data¨ feature you will not be able to pick which data to restore, it will just restore the entire backup. Good luck!
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