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Fred28

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  1. Fred28

    Synch Express Dictate and Express Scribe?

    Hello Lisa, Express Dictate has the option to send dictations by email, to an FTP server or you can use the Express Delegate program from NCH to transfer dictations directly to Express Scribe, the person that has Express Dictate will have to download and setup Express Delegate to be able to transfer dictations directly to you. You can find out more about Express Delegate Here: https://www.nch.com.au/delegate/index.html Hope this helps! Good Luck!
  2. Fred28

    print album tracks

    Hello, Unfortunately, Express burn has no such feature, for any labeling solutions you can use Disketch, this is a program to design and print CD and DVD labels on Windows or Mac. You can find more about it here: https://www.nchsoftware.com/cdlabeler/index.html Hope this helps!
  3. Fred28

    Mrs Doris Graham

    Hello, Do you get any error messages when you try to print? Are you able to print anything else with your printer (just to make sure it is not a printer issue)? If you are able to print other documents then I would recommend you uninstall Disketch and install it again to see if that makes a difference. If after you reinstall the program still does not allow you to print I will recommend you create a ticket for NCH technical support for them to help you figure out what it going on. You can create the ticket here: https://www.nch.com.au/support/index.html  Good luck!
  4. Fred28

    Photostage v5.11 home edition

    Hello, If you recently purchased the license (No longer than 6 months ago) try uninstalling PhotoStage, then install it again and see if that fixes the issue. If not I would recommend you create a ticket for NCH technical support for them to help you figure out what is going on. You can create the ticket here: https://www.nch.com.au/support/index.html  Good luck!
  5. Fred28

    Payment applied to wrong invoice

    Hello, try going to ¨View¨ and then click on ¨Customers¨ select all from the list and then click on ¨Customer¨ which should be located at the top left right on top of the ¨Add¨ icon then look for the option that says ¨Recalculate Customers balance¨ if that does not work. I would suggest you create a ticket for NCH Tech support. You can do so from here: https://www.nch.com.au/support/index.html&nbsp
  6. Fred28

    FastFox Not Expanding After Certain Point

    Hello Wanda, As a test try deleting 2 of the ones that do work as well as the WS one then try creating the WS again and see if it works, if it does it means you have probably reached the limit of shortcuts you can create if the issue persists I will recommend you contact NCH tech support and see if they can help. You can create a ticket for them here: https://www.nch.com.au/support/index.html Goodluck!
  7. Fred28

    Sound recording on macos 10.13

    Hello, Mac computers will not allow you to capture the internal sound of your Mac. In this case I would recommend a third party software called ¨Loopback Audio¨ you will need to download it and then when you open debut, it should show as one of the options under the Audio Tab. You can download and learn more from here: https://rogueamoeba.com/loopback/ Hope this helps!
  8. Fred28

    PROVOCRAFT CRICUT DESIGN STUDIO

    Hello, Could you try opening the converted file using your browser? If it opens and you have no trouble seeing it, then the problem is with Cricuts Design Studio, from the message you are getting it seems it does not support the format. Make sure the format you are using is compatible with Cricuts Design Studio as well as the encoder settings you are using in Pixillion. If the image file opens up on your browser with no issues then I would suggest you contact Cricuts Design Studio support to see if they have more information on why the program is not accepting the file if it is compatible.
  9. Fred28

    Wavepad Only Loading First 21 Seconds of File

    Follow the steps below, 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. C:\Users\YourUserName\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache content files. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome. Hope this helps!
  10. Hello, I´m not sure what the issue is because you provide no details, but to back up data on your Mac from express invoice all you need to do is go to ¨Tools¨ which should be at the top of the program. Then click on ¨Back up data¨ you need to select how you wish to save your data. Since you are restoring the data on another Mac I would suggest to back up on a removable drive. Or you can save the data on a folder in your Mac and then copy the folder to a removable drive. Then on the other Mac, go to ¨Tools¨again and select to ¨Restore Data¨ You will then be asked from where do you wish to restore just look for the removable drive and search for the folder there. Or you can copy the backup folder from the drive to your hard drive and then select the folder from the location you save it in. If you are having any other issue I would recommend you open a ticket with NCH technical support for them to assist you. You can do so on this link: https://www.nch.com.au/support/index.html Hope this helps!
  11. Fred28

    DPI integrity

    Hello, Could you be referring to the PPI(Pixels per Inch) or are you actually referring to DPI (Dots Per Inch) which is used when printing? PPI in Photopad is assumed to be 300 PPI always. If you save the image on your desktop and you open it and click on properties and then go to the details of the image it will show you the DPI which is lower than the PPI set in PhotoPad, because they are 2 different things. If this is not what you are referring to, I will suggest you contact NCH technincal support for guidance, you can create a ticket for them here: https://www.nch.com.au/support/index.html Hope this helps!
  12. Hello, When you connect your headphones, you should be prompted to choose what device you are connecting, make sure to choose the Headphones with Mic, then open the program and go to ¨Options¨ and then click on the ¨Audio¨ Tab check the microphone box and then choose ¨Microphone (RealTek High Definition Audio)¨. When you hit record you should be able to use your headphones with mic to record the audio. RealTek High Definition Audio is just the Windows audio drivers manager so they will all show the same, but you should be able to use your headphones mic to record. If you still cannot record, I would recommend you open a support ticket with NCH tech Support, you can use this link to create the ticket: https://www.nch.com.au/support/index.html  Goodluck!
  13. Fred28

    Recordings have stuttering playback

    Hello, I would consider upgrading to a SSD drive maybe that will help! You can also try and reinstall Debut, it might correct the issue. If all else fails I would contact NCH tech support and see if they can help! You can create a ticket for them on this link: https://www.nch.com.au/support/index.html&nbsp Goodluck!
  14. Fred28

    Subcategory When Importing

    Hello, Inventoria does not have the option for you to add a subcategory when importing from a CSV file, you will need to enter the subcategory manually. I hope that helps!
  15. Hello, The first thing I would recommend you do is to make sure you have the latest drivers for your Mic, then uninstall the program and install it again, after installation make sure to restart your PC and hopefully that will fix your issue. If you keep having issues, I would recommend you contact NCH tech support by creating a ticket. You can do that using this link: https://www.nch.com.au/support/index.html 
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