Soojung

Hey all, Having a similar issue using my Infinity foot pedal with Express Scribe Pro. I can rewind and fast-forward, but not use the middle pedal to play/pause. Has anyone gotten this issue resolved? Also, did you register your foot pedal? Wondering if that has anything to do with it? I recall reading on the ExpressScribe website that a software license is required with this Infinity foot pedal (and I think any others that aren't the Alto Edge foot pedal). Mine is used. Also, my foot pedal works perfectly with another transcription software on my computer, so I doubt it is a hardware issue. Thanks! Janice

Yes, having the same issue. Except I can rewind and fast-forward, but not use the middle pedal to play/pause. Did you get this issue resolved? Also, did you register your foot pedal? Wondering if that has anything to do with it? I recall reading on the ExpressScribe website that a software license is required with this Infinity foot pedal (and I think any others that aren't the Alto Edge foot pedal).