I purchased MixPad about 30 days ago. I use Behringer UMC404HD as my interface. I'm using Windows 10.
I can load an MP3 file to any of the track and play fine (I picked track #5).
I can configure 4 mics on 4 tracks (track 1-4). I click "Record" (Red button) on each individual track and I can see and hear my voice being recorded (track 1-4 work fine).
I enable "record" on all tracks (1-4) , track #5 is the MP3 file which I tested in the beginning and it worked fine. Now, when I click on the main "Record" at the bottom (the player), the mic tracks (1-4) started to record how ever I cannot hear any music coming out of track #5. Once I clicked on the "Stop" (the player) the entire MixPad locked-up. I closed the MixPad and re-started the MixPad, the same problem repeats, meaning the MP3 file will play independently until I clicked on the "Record" at the bottom (the player).
I contacted support desk (I purchased 30 days support option) via email only (they will not give out phone number), this was a joke! they acted like I'm .... can't say it!
I'm sure that there is an easy answer some where but I can't find it right now. PLEASE ADVISE!
Thank you,
Man N
