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About Nadja

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  1. Nadja

    Problem with video files

    Hello everyone! I hope that some of you can help me with my problem. I have been working with the express scribe light version for a long time and decided today that I would purchase the pro version because I often need to transcribe videos. I then purchased the professional version. But once I tried loading a video into Express Scribe, the video didn't play. It loaded seemingly correctly into express scribe, but supposedly had a duration of 0 minutes and therefore wouldn't play. I tried several formats, for example mp4 and mov, but none of them worked. Does anyone have an idea why this might be? Please let me know if you require further information. Thank you! Nadja