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About DonnaVH

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  1. DonnaVH

    exporting issues

    I recorded a video on my laptop with VP and edited it. When I ried to export it I was told to upgrade to a paid version - I registered, paid and now have a licenced version. When I trIed to export my 30 minute video to Google drive (a counselling session so nothing major) the first time it took 12 hours and then nothing actually landed in google rive. I watched serveral tutorials and tried again, this time with some changes and exporting to my files- it still exporting after 6 hours and only half done and at the 17 minute mark in the video. When I try to ask for tech help I am traeted like a non paying version. What am I doing wrong?? I am at my wits end as this is an overdue assessment task. Have just checked after a few more hours - export failed!! Please help me