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elk

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Posts posted by elk

  1. Does it happen with other 2-CD albums? You may want to try these steps:

    Uninstall ExpressRip, then delete 3 folders named "ExpressRip" and 1 named "Components" from these locations:
    **C:\Users\<username>\AppData\Roaming\NCH Software\ExpressRip\
    **C:\Program Files (x86)\NCH Software\ExpressRip\
    **C:\Program Files (x86)\NCH Software\Components
    **C:\ProgramData\NCH Software\ExpressRip\
    **If you can't find any of the folders, just continue. 

    After that, restart your computer and reinstall the program using this link: https://www.nch.com.au/components/ripsetup.exe

    Once done, restart your system one more time and try again.

  2. I'm not sure what you mean by isolate speakers, but if the quality is not good, you may try to apply some audio processes to improve it. In Scribe > right click on the file you need to fix > Special Audio Processes > try any of the effects you have there (it depends on the problem you have in that particular file). You can always use the Undo option to restore the original file.

  3. If you find your accounts are not balancing, try recalculating the balances in Express Accounts to see if it helps. To do this, click the Transactions menu option in the main window and select Recalculate Customers' Balances. Express Accounts will run a recalculation automatically.

    In case you still have issues, you may want to reinstall the software, you can download it directly from the website: https://www.nchsoftware.com/accounting/index.html

    Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process.

  4. What format, resolution and encoder options are you using to record? To change settings, click Options menu > Options icon > Video tab > check the Webcam option > select the camera from the drop down menu > select the Format > click OK to save the changes. Also, keep in mind that low light conditions may cause grainy images.

  5. I was unable to reproduce the issue you are reporting. Stamp always shows up the folders in alphabetical order, it does not matter if they are sorted in a different way in the Windows File Explorer. Make sure you are using the latest version, you can download it here: https://www.nch.com.au/tageditor/stampsetup.exe

    NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/

  6. What is the size of that file? If you are getting that message, 16GB may not be enough to be able to load and edit the file. Note that a 17 hour file will consume a lot of your system resources, so you will need a powerful computer to be able to process it. In this case, I recommend you free up space on your hard drive to see if it helps. Also, if the file is stored locally on your computer, you can move it to an external hard drive and try to load it from there

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