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elk

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Everything posted by elk

  1. The Journal option is not available in Express Invoice, it is for Express Accounts. Now, if the issue is with one customer, you can try to run "Recalculate Customer Balance" option to recalculate the balances. To do that, please click on View menu > Customers > select (highlight) the customer from the Customer window > go the Customer menu > Recalculate Customer Balance > confirm you want to Recalculate
  2. You may want to reinstall the software but you need to install the version that works with your current license. Old versions can be downloaded from this link: http://www.oldversiondownload.com/ Keep in mind that your registration and activation code will work on any fix or new version of the software released within 6 months from the date of purchase. Phone support is available for Platinum users, you can find out more about Technical Support Packages here: https://secure.nch.com.au/support/purchase.html
  3. Express Accounts does not include options to merge businesses. If you need to import data from one business to another, you can export your customers, invoices, items, etc; in CSV format to be able import them into the other business
  4. You may want to reinstall Express Invoice from this link: https://www.nchsoftware.com/invoice/eisetup.exe Before reinstalling the program, it is recommended to create a backup data file to avoid losing your information during the process. For instructions: https://www.nchsoftware.com/invoice/kb/1140.html In case you still have issues, please submit a support ticket here: https://www.nch.com.au/support/index.html
  5. You can import items from CSV. Click the Inventory menu > Import Items from CSV > select the file > match the fields > click OK.
  6. Do you get the problem on all your credit notes or just one customer? You may want to try the Recalculate Customer Balance option to recalculate the balances. To do that, please click on View menu > Customers > select (highlight) the customer from the Customer window > go the Customer menu > Recalculate Customer Balance > confirm you want to Recalculate. In regard to your other question. When you sync both programs, it will only update Inventoria's inventory levels from other programs when you create invoices. Changes need to be done in Inventoria, when you change something in Express Invoice, it will not be reflected in Inventoria.
  7. elk

    Fling Plus

    You may want to reinstall the program using this link: https://www.nchsoftware.com/fling/flingsetup.exe In case you still have issues, I recommend you to submit a support ticket: https://www.nch.com.au/support/index.html
  8. elk

    Fling Plus

    Are you referring to a local or a remote file/folder? You may want to check out this link: http://help.nchsoftware.com/help/en/fling/win/scan.html
  9. elk

    Fling Plus

    If you cannot upload to an FTP server: Click on the Test FTP Settings button from Folder Properties dialog. Check all your server details thoroughly, including the directory. Check your server uses passive FTP. Also, you may want to know that by default Fling uses the file's modification time and the archive flag to determine if upload is required. Most problems occur if a program or copy does not set the modified or archive flag. If this happens, right-click on the file and select Fling->Upload.
  10. The program does not offer options to adjust font size. If it looks too small, you may need to adjust your screen resolution. Please try it with different resolutions and confirm if one of them works for you
  11. I would recommend you to check your email settings and confirm if everything looks fine. Here you have the instructions on how to configure it: https://www.nchsoftware.com/invoice/kb/1450.html In the event you still have issues, you can submit a support ticket here: https://www.nch.com.au/support/index.html
  12. No, on the software you cannot find the registration code. You will have to contact the support team, so that they can provide you with the details: https://www.nch.com.au/support/index.html
  13. You may want to reinstall the program using this link: https://www.nch.com.au/fastfox/ffsetup.exe Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process.
  14. You may want to test it using the previous version 10.27 and confirm if the issue persists: http://www.oldversiondownload.com/oldversions/switch-10-27-2022-07-08.exe In case you still have issues, please submit a support ticket here: https://www.nch.com.au/support/index.html
  15. If you want to see the note name, you can right click on one of the notes > Display note name > Enable for all notes. For instructions on how to use the Text tool: https://www.nch.com.au/notation/tutorial.html#text
  16. In case you want to try it again, you can download the beta version and confirm if the issue persists: https://www.nchsoftware.com/beta/wpsetup.exe
  17. To select a different recording mode, click the "Record/Format as" drop down menu (lower left corner of the main window) and select a different format (.mp4, .mov, .avi, etc). Then, when you start to record, if you get a message asking you to switch to fast capture mode, you need to click "No, use current mode"
  18. Sadly, the program does not offer options to use that type of notation. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  19. You may want to uninstall the program, restart your computer and then, reinstall it from this link: https://www.nchsoftware.com/deskfx/deskfxmaci.zip In case you still have issues, you may want to submit a support ticket: https://www.nch.com.au/support/index.html
  20. No, those fields cannot be imported from a CSV, you will have to manually add the quantities item by item as described in the previous post. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  21. Switch will not add the files automatically, you need to click the Add Files button > find and select the folder you need to convert > next to the File Name field, you will see the Audio Files drop down menu > click it and select FLAC Files > highlight the files to convert > click Open. Yes, you can delete the original files after conversion. Under Home menu > click Options icon > Conversions tab > check the option "Delete source file after successful conversion" > click OK to save the changes.
  22. I'm sorry but the software does not have options to secure the web access. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  23. Sadly, it is not possible to import the chart of account to Express Accounts. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  24. The program does not offer options to move the "camera" as you have described, you will have to move the objects instead.
  25. Please be informed that Express Animate can be used to animate, edit, and compose media in 2D space, sadly, 3D is not supported. Perhaps, you may be interested in MeshMagic 3D Modeling Software: https://www.nchsoftware.com/meshmagic3d/index.html
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