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About elk

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  1. Hear audio while saving video via debut pro.

    Hello, Does your camera has an input to capture audio? Some network cameras do not record sound. The sound capture can be done using the built-in computer microphone, if your system has one or with a desktop microphone. To select the microphone: *Select Options from the toolbar *On the Devices tab, select your microphone from the Audio section *Make sure that the checkbox next to Microphone is selected Regards.
  2. Removing Background Music

    Hello, Unfortunately, Zulu has not the option to remove background music/noise. Instead, you may want to try installing WavePad which is a sound editor program. It lets you record and edit voice and other audio recordings. You can cut, copy and paste parts of recording and, if required, add effects like echo, amplification and noise reduction. You can install the trial version using this link: http://www.nch.com.au/components/wpsetup.exe You need to be aware that in WavePad you can remove frequencies but not specific sounds. For additional information, you can check out this link: http://help.nchsoftware.com/help/en/wavepad/win/equalizer.html Regards.
  3. Users connected at the same time

    Hello, Please be informed that your partner/staff should be able to update the information without issues. The web interface, or the web access feature, can be accessed online from any location, including any computer or mobile device with internet access. Using this feature is helpful for business that need to give multiple users access to the same data, or for businesses that need to update accounts and inventory, or invoice while on the road. You need to keep in mind that each person who has access to Express Accounts can be given a different level of User Privileges. The levels are: Administrator - has access to all businesses, can manage passwords for all users, can create and edit account and inventory data through the web interface, and can view reports. User - has access only to assigned businesses, can create and edit account and inventory data, and can view reports. Viewer - has access only to assigned businesses, can only view account and inventory data, and can view reports. Regards.
  4. Video conversion stops at 50%

    Hello, I can recommend you to try using a different .vob file and different output format to see if the issue could be related to the formats you are using. If the issue persists, you can try installing the trial version using this link: https://www.nchsoftware.com/prism/prismpsetup.exe Regards.
  5. Small Timeline

    Hello, First, go to Tools menu > Restore Default Layout. Then, in the Timeline mode, in the left side of the Video track, you should see a plus sign, so you can click on that to expand the track. Regards.
  6. Webcam disappears and re-appears in OVERLAY

    Hello, You can try to reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe You may also want to make sure that the drivers for your webcam are correctly installed. Updating or reinstalling them could fix the issue. If the issue persists, you can try to record using a different format. Regards.
  7. What is MAX PDF->PNG DPI?

    Hello, When exporting from PDF to PNG, the max output resolution is 300dpi. Unfortunately, there is not way to increase that. If you use a different output format such as .jpeg you should be able to increase the output resolution up to 1200. Regards.
  8. Must record desktop

    Hello, You would need to have it visible while recording from screen. If you have a second monitor, you can use the "Draw a selection area" option to record just one monitor and continue working on the other screen. Click the Draw selection area button, which is the first button to the left in the panel, to draw a new screen selection using the mouse. While holding down the left mouse button, move the mouse and draw a rectangle to capture on the desktop. Click the "Select" button to lock in your selection and return to the main interface to start capturing. Regards.
  9. Not recognizing USB capture card

    Hi, I recommend you to check different capture options, for example some video capture devices are detected as a Webcam. You will be able to see it under Webcam menu. You may also try to connect your capture device to a different USB port to see if it makes any difference. If that does not work, you can reinstall the program using the following link: https://www.nchsoftware.com/capture/debutpmaci.zip Regards.
  10. Need Export of Items Sold per Bill

    Hi, Please be informed that Copper's reporting ability can be used as a valuable performance analysis tool. To access Copper's reports, click on the Reports button on the main window toolbar. Then, select the menu item for the report you wish to view. You will then be asked to select a report category and to provide a date range for the reporting period. Copper provides the following reports for both sales and refunds categories: *Transactions - View all transactions within the selected reporting period, including salesperson and amount. *Salespeople - View total sales made or refunds processed by each salesperson within the selected reporting period, including percentage by totals for each salesperson. *Items - View the total quantity of each item sold or refunded within the selected reporting period, including total values for each item. The item values do not take into account coupon discounts or taxes. *Taxes - View the total taxes of different types applied on transactions within the selected reporting period. *Payment Methods - View the report of payment methods of different types (such as cash, check, credit, etc.) applied on transactions within the selected reporting period. Each reporting screen provides the following actions: *Preview - Preview the report to see how it will be printed. *Print - Send the report to a printer. *Save as PDF - Save the report as a PDF file. *Save as CSV - Save the report as a CSV file, which can be opened in a spreadsheet application. *Email - Send the report as a PDF file to a recipient via email. You must set up email settings from the General tab in Options before you can send email from Copper. *Fax - Send the report to a recipient via Fax. You must set up fax settings from the General tab in Options before you can send faxes from Copper. Regards
  11. Can't save wav file with Master's ap

    Hi, When you try to save it, do you get any error message? You can try to save your project using a different audio format .wav, .mp3,.wma or any other to see if you get the same problem. Does the issue occur with any files you edit? You can try to reinstall the program using the following link. http://www.nch.com.au/components/wpsetup.exe Regards.
  12. Loop editor

    Hi, Select the region you want to repeat and use the menu Edit -> Repeat Loop then enter the number of times to loop. Regards.
  13. Retrieve Transactions

    Hi, In this case you would need to contact National Australia Bank and request these details http://help.nchsoftware.com/help/en/moneyline/win/dlgaddfi.html Once you have gathered that information, in MoneyLine, you need to follow these steps: click on the Accounts menu > Add Account > check the box "Enable online access account" > in the Online Access section, select for Financial Institution: Add New Financial Institution > enter the requested information > OK Regards.
  14. Payment gateway eWay

    Hi, By any chance, do you have an antivirus (McAfee, AVG, Norton, BullGuard) or firewall running on your system? If so, you may want to disable it and try again. Regards.
  15. No valid capture device could be found

    Hi, Have you tried to plug in your Pinnacle Dazzle Creator 80 in another USB port? You may also want to confirm if you have installed Windows 10 drivers to use that device. Regards.