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About elk

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  1. What occurs when you try to add it? Do you get any error message? You just need to drag the audio file from the media bin to the audio track in Timeline and put it is the position you want. In case you still have issues, you can submit a support ticket using this link: https://www.nch.com.au/support/
  2. I have tested but I have been unable to reproduce the issue you are reporting. I was able to add electronics, furniture, stairs, etc; in the story I wanted. I would recommend you to watch the following video tutorial to learn how to use the program: https://www.nchsoftware.com/design/tutorial.html In case you encountered any issues, you can submit a support ticket using this link: https://www.nch.com.au/support/
  3. elk

    Adding column

    Unfortunately, the invoice columns cannot be customized. The only columns that can be hide/unhide are Item, Discount and Tax Rate. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  4. I tested it and I got the problem you are reporting, in this case, I would recommend you to submit a support ticket to the tech support team so that issue can be reported to the software developers for further testing. You may want to add some screenshots showing the problem. To report this problem, click here: https://www.nch.com.au/support/
  5. Have you been able to burn other discs in the past without issues? Are you trying to copy an existing disc or trying to create a new Blu-ray disc? In attempt to fix this issue, please try the steps below: Uninstall ExpressBurn, then delete 3 folders named "ExpressBurn" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\ExpressBurn\ **C:\Program Files (x86)\NCH Software\ExpressBurn\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\ExpressBurn\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program Once done, restart your system one more time and register the program using your current registration code.
  6. I have tested it but it seems there is not a way to change that limit. Keep in mind this is an old program and has not been under development since 2016.
  7. I just tested it on Windows 10 and it is showing the mouse radius. I would recommend you to change the radius size. Click Options > Record tab > for the Mouse Move Radius use a different size and confirm if the issue persists > click OK to save the changes.
  8. You may need to know the program does not offer any option to merge different stories. In this case, it would be necessary to add all the furniture again to the 2nd story and delete it from the ground level. There is no workaround.
  9. hello, I just tested it (version 4.01) Mac OS Catalina but I was unable to reproduce the issues you are reporting. Category and Sub Category change based on payee and last entry for that payee. When recording a transaction, I just hit Return key and it was recorded, I did not need to click OK to save the changes. I would recommend you to reinstall the program or install a the previous version of the program and confirm if the issue persists. Version 4.00: http://www.oldversiondownload.com/oldversions/moneyline-4-00-2019-10-30(intel).zip
  10. This is the list of reports you can run in Express Accounts: http://help.nchsoftware.com/help/en/expressaccounts/win/tasks_reports.html So, you may need to confirm if any of them provides the information you need. Columns on reports cannot be added or removed.
  11. elk


    Not sure what decryption info you are referring to. The program does not offer any option to encrypt/decrypt invoices not data. Are you trying to add that information as a comment on the invoice?
  12. If you are working with ISO files, you need to make sure you have registered the program and that you have the Plus version since it will only work with Express Burn Plus Only. You may want to check out the following link to learn more about ISO files: http://help.nchsoftware.com/help/en/expressburn/win/images.html
  13. Sound should work with the trial version. I would recommend you to reinstall the program and confirm that you have audio on other software. Make sure your speakers are turned on.
  14. elk

    mixpad UN ducking

    Apply Auto Duck: Use this feature to apply an auto duck effect to some tracks. MixPad detects the volume of control track and applies volume reduction to other tracks. It is helpful if you want to lower the music background track when a vocal track is the main focus and then raise the music background when the vocal track is silent. Suppose Track 1 is selected as a control track and the auto duck effect is applied to Track 2, Mixpad will detect the volume level of Track 1 and once that volume crosses over the threshold configured a dB reduction, a Fade-In and Fade-out will be applied to Track 2 automatically. When Track 1‘s volume is lower than the threshold, Track 2 will return to its original volume level. If you want to remove that effect from a particular track, click Menu > Track > Add Auto Duck > uncheck the tracks to remove the effect > click OK to save the changes
  15. You may try to reinstall the program and confirm if the issue persists. Are you using Windows or Mac? In case you are using Mac and download it from the AppStore, you may need to known there is a know issue related to files saved as mp3 format, so perhaps, that may be the case (only if you download it from the AppStore).
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